All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
E***y –
I think, the best feature is that you can actually enjoy it yourself – nothing like watching the baby trying to figure out how to get things to spill! Also buys some time for mommy to actually do something while my girl is busy with the gyro bowl.
A***a –
Let’s get real…these work great when used properly, but it doesn’t do any magic. Does fix a lot of the spills though till my boy is feeling mischievous.
J***y –
Delivered in good condition. Beautiful color!
D***d –
significantly better than a similar one i bought offline
A***a –
I bought as a present. Thanks for delivering in time.
J***s –
It’s the lowest price for I’ve ever seen. Thank you so much!
M***a –
is a great purchase. I’m glad I bought it here.
L***m –
Bowl is really good! very fast delivery! I really like it!
A***a –
Thank you, very quick shipping. my just perfect!!
C***s –
Received within a couple of weeks, lovely bowl, works good enough.
M***a –
Two girls and one very enthusiastic dog broke that bowl less than in a week, so I’d say it’s not completely child-proof. Maybe for a family where kids aren’t exist for the pure chaos it would work better.
J***s –
Nice bowl! Not suitable for the liquids, but works with dry snacks, even in the car.
R***t –
Thanks for the good work, bowl is super cute. I’ll rate 5 stars.
M***e –
Thanks for the free shipping! Overall I really satisfied with this bowl!
R***t –
In a house with three babies, spills do still happen if the bowls are shaken or dropped, but at a much less amount. We are the happy customers!
A***a –
Everything is fine. Delivery was pretty fast. I would recommend this store.
M***e –
It’s so reasonably priced I couldn’t resist! Bought for my sister’s baby shower – this was not on the registry, but looks useful.
So far, so good!
M***y –
It’s a very good concept, and surprisingly it passed the reality check in our house with very excited toddler and husband both trying to spill everything as soon as I said it won’t spill. So this bowl is up to the challenge!
M***y –
This is the second spill proof bowl purchased because of its quality and usefulness. Perfect!
R***t –
If held by handles it works as intended but my daughter still found a way to spill her snack!
S***a –
ordered a new recently – i’ve bought it before already, but decided to get the extra one.
W***m –
Sometimes cereals get stuck between layers because there is a big gap, so it’s no more rotating. Also strong enough toddler can just grab it and spill everything anyway.
A***n –
My kid figured out how to mess with it but overall it’s still less mess than just giving her a snack!
T***m –
My baby seemed to really enjoy this, however it didn’t always hold his snacks in. I feel like it had to be full of hefty snacks in order to not spill – when I put light snacks in there they fell out
M***k –
Thank you! I ordered this bowl as a baby shower gift and was quite relieved with a neat package.
C***y –
Saved me from so many spills with my toddler. And she’s fascinated by it so she loves eating out of her special bowl.
D***k –
Bought this one mostly because it was on sale, but I’m glad I did. Very useful, especially with a little kicker in the table.
A***r –
These bowls are amazing. Complete geniuses created these. My kids loved them so much that I bought 2 and sent them to my nephew as well.
W***m –
Works surprisingly well! My grandson walks around holding his bowl with fish crackers and doesn’t spill! brilliant! It would be a pain to wash with anything wet or sticky.
D***l –
The plate is nice. The color is the same as in the photo. The package came quickly.
R***l –
It’s a good bowl to have for kids that like to eat and play. but my one year old is to smart for this bowl she found a way to hold the side and dump all her cereal out, we still use it,because she loves it
S***n –
These bowls are great for my daughter’s “dumping” stage – they truly will not let you dump out the contents! The only downside we’ve seen is if she decides to throw it and it hits something solid it doesn’t always stay together but it still holds up far better than most spillable alternatives!
A***a –
When I first bought a gyro bowl for my grand baby, my daughter kinda rolled her eyes like “here she goes again with ‘another’ gadget”. She now has 2 children and says’ “Mom, I don’t know where I’d be without these bowls. They are the best invention ever!” I have to agree! I wish they made them for husbands, too!
T***r –
Absolutely love it! It is great for on the road, around, the house, or anywhere. Our 20month old takes it with her wherever she goes. On occasion, if it’s too full, some of the contents will fall between the inner bowl and exterior causing it to lose its swing functionality…but it’s easily fixed and doesn’t happen often. We highly recommend it to all of our friends!
K***n –
I bought two for my Son with Autism, who is almost 6 and he has not spilled a thing while using them. At times if I accidentally pour too much in the bowl, the snacks will get trapped underneath and it won’t move but that’s an easy fix. My two year old has tried it too and at times tries to figure out how he can spill it. I like how you can hold the handle completely sideways and it will not spill. Do know that if you shake it side to side with a dry snack, they do slide and the snack can come out that way but all around a great product. I recommend this item to every Mom!
F***e –
Exactly as pictured. Works great to keep food from spilling accidentally. My husband ordered to keep the goldfish crumbs down 🙂 I like that they come with lids so can throw in your diaper bag. Not great for liquids, but for the crunchy snacks that go everywhere these are great. I’ve put them in the dishwasher (don’t know if they are dishwasher safe) by holding the bowl with both index fingers inside, flipping, and putting against two different cup wires on the top rack (you have to hold the bowl upside down or it just covers itself up). Seem sturdy, so far no breakage by a very excitable toddler. I would buy again as a gift for a friend.
N***e –
My little one loves the freedom that this bowl gives them by not having to work around silicone flaps like the other spill proof snack containers have. They enjoy the mechanism of how it twists and turns and the 360 degrees handle is a bonus. This is very easy to wash, too. The bowl easily clicks out of the gyrating ring and I can put both pieces in the top shelf of my dish washer. Parents, please be aware that there is no truly “spill proof” snack container.
Your toddlers will eventually learn to not spill their snacks and your sanity will return. My 15 month old already figured out how to hold the gyrating bowl still with their thumb while they turned the bowl upside down and dumped their goldfish on the ground. The product is not flawed, I just have a smart and crafty toddler who is determined to do something when they want to do it!! 🙂