All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
E***h –
Super! Comfortable, wide!
D***o –
Great product, looks excellent
W***x –
nice but a little small for my car
T***k –
Very good quality. I recommend it
U***s –
The quality of the product is really good.
J***l –
Very happy, it meets expectations perfectly.
K***t –
Very good quality and easy to install and use
E***h –
Recommended, very practical and simple to use.
F***o –
All right, so far it’s going great, and easy to install.
K***v –
Works well and car is cooler after being in the sun.
L***o –
Protects from direct heat from the sun and conceals well
S***a –
Easy retractable windshield, and easy to install folds and unfolds in seconds
U***x –
It came quickly and in good quality. Works. It moves smoothly, folds automatically well.
G***u –
It is easy to install, and the temperature inside the car is much lower after being covered
B***g –
Works well, adjusted by clipping off corners to meet the shape of the windshield. Thank you!
Y***b –
The goods surpassed my expectations, the quality is excellent, the best model of all offers.
C***j –
That’s exactly what I wanted. It protects from the sun very well, and it’s not that hot in the car as it used to be.
D***a –
I bought it for a Ford Transit van, it’s a little small but covers like 90% of the glass so it’s perfect and very comfortable.
T***c –
I have used it for a month. It protects my car from the sun and the temperature in the car is no longer so hot. Easy to use.
E***b –
This is great. It holds very well in the glass and removes a lot of heat from the vehicle. I used it for the side windows of a van.
L***s –
Very comfortable. It does not cover 100% but to not let the solar light go through and therefore the temperature does not raise.
A***h –
By far my favorite one I’ve owned. It’s easy to use and works super well. My car is about 30° less with this over my windshield. Definitely worth the money.
S***b –
No more hassle on where to put your car sunshade, easy to use and takes less space. Install just less than 5 mins and very sturdy suction cups. I am impressed.
R***y –
Overall a good product, It is made of sustainable materials for direct sunlight, but it doesn’t fold back properly it gets stuck in the beginning, maybe more string should fix the problem.
G***u –
Before using it, I can’t bear the high temperature of the car when I park the car outdoors for a while.But now it is great to cool the temperature of the inside of car. BTW, it’s easy-use. The instruction is so clear.
V***y –
I got the shield for my van and I must say, it saved me during the hot days. It’s big enough to cover the windshield. The suction cups are strong. I left the panel on as I can’t be bothered to attach it each time and it’s been about two weeks now, and it hasn’t come off.
X***o –
Ive figured out a way to make the opening and closing of the product go quickly, but sometimes it gets bunched and is hard to slide back to the resting position. I think this is a wonderful product and is easy enough to use and is always at the ready, so I use it whenever leaving the car
O***h –
There is is a heatwave that is insane in my area. This sunshade was very simple to install and works great. the fact that i can slide it across makes it so much easier to manage and i dont have to find space to put it away. This is such an easier way to handle a sunshade. Way better than the fold up ones.
C***m –
This is the only sunshade I have ever owned and I have to say, I don’t think I’ll ever own another (at least until I get a new car). Very convenient to use, window mounts do not obstruct my view whatsoever, and definitely keeps my car much cooler than before (parked outside with minimal shade all day, so it saves both my life as well as my cars interior).
A***k –
Product attaches easily and well to the windshield. It’s easy to pull the shade across the windshield and attach it. Once attached it stays put! However, when you want to release it back to the original position it does not fold neatly but instead, it collapses into a jumbled heap and you have to spend maybe 30 seconds un-jumbling it so it fits back into the folded starting position.
D***e –
With other sun shades you either throw it to the back seat or the passenger seat but this product was absolutely great!! Folds up neatly, into a small clean look, yet it still cover my entire windshield. It was so easy to install without much of a hassle! You would think that light would easily shine through but this sun shade product blocks out all the light perfectly!!! And this doesn’t fall down like other products I’ve tried so far! Definitely Recommend!!