All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at email@example.com and include the evidence if required.
Durable rubber, functions well. We have had no problems with door dings in our 2 car garage after putting these on. They have been solid so far and we have no complaints. They stay on very well.
It’s a must if you have little ones! My child opens the door too fast to get over there sometimes or when I let him open he does it too hard but independent little ones it gives peace of mind that the car next door will be protected and stylish!
This is my second set, very nice but the first set, after 1-2 years , started melting on the service. Live on the coast, the hottest is maybe 75, so I have no idea why it’s service is melting, but overall, I love it, that’s why I replaced it with the same!
We have my car and a full size Chevy truck in the garage and I have to park real close to the wall and these help so much so I don’t bang my car door. Very happy with this purchase. Haven’t taken it to get washed yet so I hope they hold up.
I bought this for my car to prevent impact resulting from door opening in a 2 car garage, on the wall or my other car. The product provides good cushioning, it stayed stuck on well, despite putting this on in the brittle cold winter. It also survived the car wash and stayed stuck on good.
I live in an apartment complex that has a carport and both my grandson and wife have dented the doors trying to open them in the confined space. I tried 2 different types of the plastic strips and all were junk. These not only cover the dents but look great and feel like they will last a long time.
So far, it’s been a better solution than the much longer plastic edge guard material. The adhesive on the plastic edge guard material would liquify during the hottest weather and the strips would fall off. This product has stayed on so far, and it does the job using much less surface area.
I’m hesitant to give five stars for durability and adhesiveness. I’ve only had them a month. I bought them because I just shucked out $500 for a dent in a guy’s car. Not 24 hours later the same thing happened but had Guard Edge on. At first I groaned…so did the couple in the other car. Not a mark! Oh, it’s a new car with an extra wide door and I am learning quickly to open it gently.
I bought my car used, and the dealership took a door ding out of it. So I put these where the old door ding was to prevent another one. So far they do not look odd on the vehicle, and I have more peace of mind that someone is not going to leave me an ugly ding. I have had them on for about a month, and they have endured at least 5 brush car washes and look the same as the day I put them on.
I bought these for my wife’s car after someone dinged her door. One of these covered the door ding, and the other three went in similar spots on the other doors of her 4-door, 2015 Toyota Corolla. Now if some idiot throws their door open, the edge of their door will be met with thick rubber guards. We mounted these sideways in the middle of the ridge on the doors. If you have a Corolla, you probably know what I mean. Worth it. Buy it.