All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
These are perfect for the cupholders in my car. They are cute and help keep the holders clean.
Only reason I did 4 stars is because they don’t fit in my backseat cup holders. Other than that, they work great!
Easy to clean and very durable. I used rubber cement to place in the cup holders. Very happy with my choice.
Fits perfectly on my Kia Soul, I thought 4 were too much, then I realized my car has 6 cup holders so I still need 2 more.
The size is right, although they aren’t perfectly compatible with our RDX 2020 like we expected. We’re happy with the purchase. On the other hand, my sister loves those in her Ford SUV.
These fit into the smaller cup holders in my console like a glove. I wish they had a larger size available though that would fit the newer “standard” cup holders.
Super cute and durable!!!! This is actually the 2nd time I bought these because I needed them for the back seat too. ❤️ I got my first ones 5 years ago and they barely look used.
Wasn’t sure if these were going to fit but I have already spilled something and been glad that I have bought these. I do think that they are kind of hard to pick up; the only reason for the less than perfect score.
They are very cute. The cup holders in my truck are large. These keep most drinks, cups and bottles from moving around too much. I don’t often use my cup holders in the console so these are mostly decorative.
We needed something at the bottom of the coasters in our cars because liquid always spills a little and these are very cute instead of shoving a napkin underneath the cup. They were a little small for one of our car coasters but still covered bottom enough that I am keeping them. Like that they are black and seem easy to clean
I love the look and how clean it makes my cup holder’s look. My only issue is they were smaller than I had hoped for. They fit in my Tacoma’s smaller normal cup holders, but they are a little small for the two bigger cup holders I have. Also I feel they need a tab to be able to remove them back out of the normal sized cup holders.