All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A***t –
The handle is easy to hold, has a nice soft comfortable grip and the textured surface gives a confident feel to it. Good value and looks well made. Used it recently to remove a coin type lithium battery from a remote control, much better than using a knife blade.
H***y –
I’ve been using these picks regularly. None of them have broken or bent and the picks are still very sharp. I use them for seal removal and for cleaning small delicate parts that are difficult to clean otherwise. The handles are sturdy and can take a good amount of torque as I’ve yet to damage one. Great build quality.
N***f –
I bought these for a very specific odd task of removing old gaskets on a 40 year old porsche, but keep these in my tool bag because they tend to be absolute time savers when you never expect it. But watch out these things are SHARP! Make sure you have a good spot to keep these because they will draw blood.
B***w –
Be advised, these are NOT heavy duty picks…but you figured that, right? If you need a pick for some light duty work or manipulating something in a hard to get to spot, these ought to be just fine. Don’t expect to pry your way underneath a cylinder head on an engine block. If you need some hardcore picks to really wail on something – look elsewhere and be prepared to spend some money! Otherwise, used with some common sense, they should serve you well.
T***x –
I don’t wrench for a living, if I did I’d probably go with a better brand, but these tools work great for the occasional DIY job to save some money. I’ve never had a proper pick set, and honestly I didn’t really think I’d need it, but on a whim I grabbed these for a valve cover gasket job and these little picks made getting the old gasket out much easier and with no damage to the cover. Feels sturdy and this set gives you some options for angles and whatnot. I’m satisfied with this set.
S***j –
This set did a great job and got the job I was working on done faster due to having the right tool. I’ve not had to put a lot of torque on any of the picks (I’d not recommend) because for this type of tool I see it being used for delicate areas. For my use, I needed them for pulling out automotive rubber gaskets around my intake of the engine. Make sure to store these in a safe place because the tips of the tools are super pointy and I’d recommend for safety to use an electrical heat shrink sleeve so you can form fit the tip to protect from hurting yourself or someone rummaging through your tools (kids lol).
M***i –
These are a MUST have! I work on fire alarm and security installs and I couldn’t image not having these. I literally use one of these everyday, fishing wire thru walls is so much easier with these. The quality is 10/10 and I’m rough on tools. I typically use the hooked and bent ones but actually used the straight one the other day to remove a sim card from my ipad. You will find many uses for these bad boys, my one and only complaint is that they snag on my tool bags and tool pouches because they are so sharp, I personally stick the points in a pencil eraser to avoid this issue.
Y***k –
I needed to remove some seals from a freehub I was rebuilding on a mountain bike and decided it was about time I finally added a pick set to my toolbox. And this set fits the bill perfectly. Four little picks with different tip angles and all of them about five inches long. I did not put major pressure on any of the picks but I suspect the claim that they are made of heat treated steel is true. All I can say is that they are great for what I need and for several other precision small jobs I have done around the house (like fixing my wife’s jewelry). And their price is very reasonable. That makes me a happy customer and I would recommend this pick set to others who wish to take over the world. Five stars!