All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A***t –
So I actually got this idea from social media. I bought this to put masks in and have them stored in an easily accessible place at all times. I think it’s great. I love it.
H***p –
I actually filled mine with masks; that way if I need a new one or forgot mine at home I can just pull it out like a tissue! It’s been working great and cleaned up my car, so I don’t have masks randomly laying around my car.
C***l –
Kinda ordered this on a whim because I just wanted something simple and everything else was bedazzled or had colored stitching. I’m actually really glad I bought this, it’s been really convenient especially with my allergies.
G***e –
It’s easy to install and holds secure; however the tissues are a little difficult to remove but don’t let that deter you. Great product overall. This is coming from someone who suffers from chronic allergies.
A***u –
This thing is super sturdy and easy to install. I was surprised how firm it was. Clips to the visor super easily. Only con: BE AWARE IT will block the passenger mirror, but I don’t care because it’s easy to move if you really need it and the quality makes it worth it.
H***w –
This is really convenient. It stays tightly put on my sunvisor and when you pull a tissue, only 1 comes smoothly out and the next in the box stays securely in place!! That is so cool!! How many times have you pulled a tissue and wound up with 2 or 3 in your hand and 2 or 3 hanging out of the box. These people have thought this out. I give this a 10
J***b –
Pros: For those of you who have allergies or children with messy faces, this is your saving grace. Easy to install. Nice quality (you will look all fancy pants with this). No more digging for tissues. Cons: Slightly bulky. Don’t think you’ll find anything else that will do the job without looking cheap.
R***v –
I love this so much that I bought another one for my car. I didn’t use tissues so I can’t say anything about that but I replaced tissues for my disposable masks and the other I put disposable gloves. Now I never find myself (or passengers) without masks. The beige color matches perfectly with the interior of my car (Lexus IS 250) . You can’t even notice it’s on the passenger visor.
T***s –
It looks good on the visor of our Ford Edge. It holds extra large face masks very well. Smaller ones also fit. No more disposable masks all over the place. I tried our home made cloth masks in it and they also work. I bought 2 and my regular soft tissues work very well in the second one. I am very satisfied with the quality and look of these tissue box covers.
I***n –
This is the best invention! Especially during the cold season! I can’t believe it took me this long to ever get one. It is so handy to have a tissue right there when needed. I hated having to blow my nose and having nothing and being annoyed. Now I don’t have to worry. It’s really well made and the tissues come out easily! I haven’t reloaded it yet, so can’t comment on how easy that is but it looks like it will be.
Y***o –
I absolutely love this tissue box cover because I no longer have to struggle locating the tissue box in the car. I used to always carry a tissue box and set it on the floor which would constantly shift around depending on how the car would move. I have allergies so I always need tissues and this makes it easy to find a tissue when you feel a sneeze sneaking up on you. It was very easy to install and it looks great. I would definitely recommend this product.