All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
R***y –
This is a good product I have. Keep groceries and other items off the floor. It’s great if you have pets, they won’t walk all over your Items.
E***m –
I bought this so that my purse doesn’t dump everything out if I stop short, and for when I take my dog in my car. It was easier to take the whole headrest out than try to work the opening around the poles. It seems like it can hold a lot of weight, I use it for my monster lunch bag on one side of my car, and the handle doesn’t bow at either end.
G***r –
These hooks work wonderfully. They’re very durable, and I’ve had no issues with transporting groceries or even dry cleaning to and from my destination. I wish there were a locking mechanism to hold your bags securely, but I highly recommend it.
O***n –
Great hooks for the car. I placed them in both my cars, bought 2 sets, and can hang shopping bags easily. I always hated when my milk or some other item would fall over when I’d make a turn or hit a bump. Much more organized and cleaner than placing bags on the dirty floor.
N***r –
I’ve been using these for a few weeks now to stash my bags behind my seats in my car so they don’t slide around in my seats and they are surprisingly durable for their price. I’ve had some pretty heavy bags hanging from these and they might flex a bit but never have broken on me. If you’re looking to clean up your car I’d totally grab these little guys.
B***h –
We previously had chrome hooks that hung much lower than these and would flip over to the other side of the seat where people would lean back on them and it hurt! These won’t flip anywhere and they’re perfect for hanging purses, grocery bags and anything else that will hang. Very sturdy and stay in place and you don’t even notice them unless you need them! Definitely recommend!
F***t –
Ladies, this is a must! I hated my handbags moving around on the passenger seat. Even worse when someone is sitting on the passenger side and you have to put your purse in the backseat. This clip was so easy to install and looks great. I have black seats so the clips blended in with the seats so I can’t even tell I have the hooks unless I actually place my handbag on. Super cheap and functional!
Z***n –
They’re a perfect size hook to hold my bags of all sizes. However, unless the headrest is completely down, sometimes there are problems when I lift up my bags. Often times the bag will get stuck on the hook and pull it upwards. If the headrest is down, it isn’t an issue because the headrest holds the clip to the pole. However, if the headrest is lifted, it isn’t usable because every time I lift up the bag, the handle sticks to the hook, and pulls the entire hook off of the seat. I give it 4 stars because having the headrest all the way down isn’t an issue in my car, so the hook still works great. I don’t give it 5 stars because the headrest MUST be all of the way down.
D***s –
These hooks were super easy to install, it only took seconds. The hooks are wide enough for me to hand my purse on. It’s a small, handheld purse with handles on the wider side. Both handles fit in a hook and it holds my purse securely. They are very convenient to hang groceries on so they aren’t spilling all over the car. I haven’t had them long, but they seem durable enough. If they aren’t, they were pretty inexpensive so it wouldn’t be devastating if one broke, but that hasn’t happened.
N***u –
These bag hooks are well constructed so it can hold the heaviest of bags and I put up to three bags on one hook at a time. that prevents things from falling out and rolling around. They are made of heavy-duty plastic so they will last a lifetime. Also, since they are made of plastic they do not do any damage to the headrest posts. I have Parkinson’s and having my groceries at the standing level is fantastic. I use three hooks and give the other three to a neighbor who is handicapped.
V***t –
I spend 2.5 hours in my car every day, so I added two of these at the front seat of my car to hold up face masks without them falling down at the far side, and to hold up my sunglasses on the closer side (they clip in, actually, so it works even better than I thought). I also use it to hang up any items that need it, like a work vest, or a grocery bag with smt breakable in it. It clips onto the metal pieces of the headrest, and although in my mini, they fit completely on the seats, in the BMW they rest “on top” of the seats on the front. It works fine. I clip them off if I have a passenger with me, but most of the time I do not.
M***y –
Bought these for my wife; but really for me. I would always get incredibly frustrated when I would get into her car and her purse was either on the passenger seat or on the arm rest. SHE KNOWS that I’m going to be sitting there. And for some reason it’s absolutely unacceptable to put her purse in the back seat, so I was stuck either sitting with a gigantic purse on my lap, taking up the entire center console/armrest, or down on the floor taking up my foot space like a cramped cross country flight. These hooks have saved our marriage. Because it appears that she loves them, and puts her purse on the hooks. She also has a few extra masks hung on one of the hooks. So we always have a mask around in case one of us forget to bring one. Highly recommend getting these for any marriage