All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
M***s –
I thought “ok sure they’ll be a thing on my seatbelt”, but it’s night and day how much more comfortable I am when I’m driving now.
R***g –
Great product, looks super classy. It’s nice and soft looking forward to comfort in the summer as well especially when your wearing a tank and not wanting the strap to be a discomfort
P***t –
Work well. Nothing obstructive and ridiculous like the furry-esque ones. I like that they’re black and go with my black seat belts. Bought enough for my two cars and my in-laws cars.
X***l –
These were easy to add and work perfectly. The good thing about them being snug is they stay in place while you are driving. The bad thing about being snug is you have to remember to slide it down so the seatbelt can go back up and not get shut in the door. LOL
J***n –
Comfortable and stays in place. This is a great use to keep the strap in my car from digging into my neck. Easy to put on the strap and doesn’t come undone. I’ve been using mine for months and it works well.
G***s –
Like the feel of these protectors, they work well. This is not a criticism, but a note to others, if you do not slide the protector down before getting out of the auto, the belt strap will not rewind and could get caught in the door. You just have to get in the habit of pushing it down. Once I was trained, I was happy with the purchase.
R***o –
Comfy, looks nice, unobtrusive, easy to install. Perfect for the kid’s car seat, the wife, and myself. Gave the 4th to my grandmother, and she also likes it. Nothing to complain about. Overall just a good option for belt covering.
K***k –
I bought a new car and wanted these to keep the seat belt from rubbing my neck. The seat belt didn’t do that as much as my previous car, but the covers still work to keep the seat belt where I want it. These are not bulky and provide just the right amount of “cushion.”
E***d –
Soft, works well, kids like it, I like it. It slides down from gravity but easy to slide up and down so just slide it up to where you want it when buckling if needed. Thin, so less noticeable and doesn’t make your car look cheap. Very happy.
P***x –
They look attractive, they’re soft and comfortable, and they seem well made. There was a bit of light shedding onto our clothes for the first week, but that soon stopped. Unlike the bulky sheepskin seat belt covers I had in my previous car, these pads blend into the interior more seamlessly. The sheepskin covers also made me feel like I had a warm and furry ferret draped over my shoulder while driving — just too much of a good thing for me, haha. I’ll stick to these lower profile pads from now on.
C***k –
I love these seatbelt pads. They look 👀 very nice and very soft and comfortable to put on. They are very easy to install as well. I have a lot of compliments from friends. They really keep my belt clean as well. My old car’s seat belt got dirty because of the sweats after my workout. Yikes! Now this is a good idea that I have this protection so my belt won’t look that bad anymore 😊
C***a –
I bought these because a few of my favorite work shirts are of a silky material that was piling diagonally across the area where my seatbelt lies. I adore the shirts and plan to wear and replace them indefinitely (or at least as long as they are available). I installed two of these sleeves backwards (with the velcro facing out) to cover the entire area where the seatbelt rubbed against my shirt. Perfect solution!
J***n –
I was worried that these would look and feel like another cheap Chinese product, but was surprised that they were well-made, soft & very functional. You get used to sliding them up and down the seat belts when you extend or retract the belt. Unlike others that are thicker with more padding, you never really feel them while driving which can get annoying. These have just enough padding and are soft enough that they remedy that sharp belt digging into your neck! The price is right also!