All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
Nice product, would buy again. And have gotten many compliments.
Easy to install, serves its purpose and looks beautiful, no complaints here
Simply BEAUTIFUL! WOULD DEFINITELY RECOMMEND…. IT’S WORTH THE MONEY AND EASY TO INSTALL….
I’m absolutely in love with this product. Very well-made, affordable and comfortable. Great quality for your money
I love the bling and the seat belt covers help my neck because the seat belt was cutting into my skin but with these on it helps cushion it.
Super cute accessories. Some of the crystals fell out after 7 months’ use, but the covers still look good.
Love the color and the look. The little crystals look nice as well as the beautiful black plush against the black leather. Very well made, used in my polaris slingshot.
Buy it, don’t second guess yourself! These are so plush and comfortable to wear! It adds a really nice touch to my SUV! This is a universal product so you can put it in a car too!
Gorgeous and so easy to install. I got matching seat covers and other accessories too, and everyone compliments on it! The price was right and this adds a great luxurious feel. Several months later the rhinestones are still in place.
I love these! They are stylish, pretty, and comfortable. I love that I see the bling when I get inside my car. The seat belt used to dig into my neck which I hated. These make it great and more comfortable to drive.
Really great 👍! I put this accessories because I want my car clean so whenever you grab your seat belt you just touch the cover and when you put your hands on the gear shift to drive or reverse you just touch the cover it’s really convenient 👍
So classy and cute! Very plush and soft to the touch. Very easy to install! Crystals seem very well applied so no worries about losing any. I drive a 2014 Ford Focus and the seatbelt covers worked perfectly. Would highly recommend them to anyone who wants a simple but classy look for their car.