All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
Good product, works well, easy to use and install.
The lights were easy to install and they look great in my dashboard.
This LED light looks AMAZING. Fits well and works perfectly.
Have used them for a few months and the dash is still lit. Good and bright!!!!
These are exactly what we ordered, easy to install, and work perfectly. We’re very pleased with the product.
These led lights are perfect for my Honda cluster, it lights up EVERYTHING, My wife was in ahhh, when I turned on the headlights. I highly recommend these bulbs for any upgrade you want to do with customize lighting
Works well, I like the color. Kinda wish it was a bit brighter, but maybe it’s the best these lights can do…
The good thing about these lights is that no matter what color the indicator light is, (blue high beam light, red brake light, yellow engine light etc.) The light shines blue through it. I’ve been trying different bulbs for this effect and these do it.
I love these new dash lights. I experimented with a couple other brands that just were not very bright until I found these. It took a bit of trial and error getting them to connect securely, but now that they are in I absolutely love them. They were very well worth it
I’m very into car interior aesthetics and I love trying out different accessories to make it look nicer. I’ve been thinking about replacing my dashboard lights with blue color, and finally found the right solution. This is an absolute masterpiece, my dashboard never looked so cool before! I’m changing the whole illumination system to blue now, stunning color 💙