All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
Very helpful for long distance travel, especially with kids.
Very very useful bin to keep your car clean. Also adjustable height is an advantage
The bin is great and handy, but it became more difficult to fold it with time. Don’t consider it as a problem, I guess it was to be expected with time.
Great product, great quality, great price! Really nothing to complain about, no drawbacks, would totally recommend!
To be honest, I can’t even imagine how I managed to drive with kids without this trash bin. It was so messy… Now my kids have a place to put away their waste, it’s very handy!
Really like this product, very useful to have in the car… I wish it was a tad bit bigger though, sometimes it’s just not enough to put away all the trash from the ride… Otherwise very good.
I found this trash bin/container to be very useful, as it can be carried with us inside the car. It is neither too small nor too big and perfect to carry things while in the car or use it as a trash bin.
I could see that the quality was very high when I first bought it, but now I know for sure after months of use! It didn’t wear out for a bit, still in perfect condition! Very practical and functional.
Best quality and very specious, it’s easy to use and also has very big storage capacity in it. Can be folded and kept anywhere, easy to wash and maintain. Overall a very nice product at this price.
Amazing product, absolute must-have for cars, especially for travelling! We usually use it when we go on road trips and put it away in other cases, it’s very convenient. The size is perfect for this purpose! Besides, I appreciate the handle a lot, it makes it a lot easier to carry it to throw out the trash.