All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
M***e –
This basket was well made, attractive and holds many toys
L***l –
It’s a great storage solution for any pet owner!
L***d –
Fits toys nicely. Defiantly for medium to large dogs (my little dogs don’t have a chance of getting toys out of it) good sturdy design
Q***n –
We put this in the corner for the dog toys. They go in and randomly take out toys as they please, on the rare occasion they’ll drop something back into the bag. We haven’t tried washing it yet, but it hasn’t taken much of a beating in that department yet anyway
J***r –
Adorable toy bin. Stays upright and holds a good amount
B***b –
I didn’t realize I had too many toys for this size, but it is great otherwise!
I***c –
Fun,cute and stylish way to keep dog’s toys organized
L***o –
Great product as described would order again
O***r –
A super cute toy woven storage basket!! A perfect fit for my daughter’s nursery but I debated using it for our dog’s toys afterwards.. the only complaint I had was that it arrived very squished, so it took forever to have it regain its normal shape. I’ve even tried wetting it and setting a flowerpot inside… this was definitely made out of some very stubborn rope, great for stability and longevity but not so great if it got creased. Either way I still use it and we like it.
R***d –
This is a great toys basket!! Well made and worth the money!
S***y –
As much as I love my dog I just happen to make many trips to pet shops often. Then I would grab my dog’s toys all the time. This toy basket is bigger and sturdier than I expected. I was able to put lots of my dogs toys into the basket. Since this basket is slightly taller I would recommend for mid to large breed pups and boofers.
T***a –
Super cute toy bin bag.
E***l –
The basket is pretty and the capacity is enough. Nice design.
H***y –
I am loving this product! Perfect for my fur babies. They can get their toys out with no problem.
C***a –
I thought this would look super cute in my house, but it doesn’t really work. It’s a nice enough design, but the bag itself is small and looks cartoonish against my rustic decor. It also refuses to stay round – it keeps going back into a folded shape. I wish it came with some sort of bottom that shapes it like cubes do.
F***s –
Cute toy basket
W***m –
Super cute and perfect for what I was looking for!
H***n –
This is a very nice-looking, well-made rope basket. It has way better uses for holding dog toys though. In our house, it did not work as a dog toy “box” because it collapses and doesn’t say open. And, while the handles are nice, they aren’t ideal on a dog toy basket. Instead, the humans in our house use this for our stuff (works way better).
T***y –
I love this little basket!
P***p –
This Midlee Cotton Rope Pet Toy Storage Basket is so cute, perfectly on point for today’s household ~ but it’s a little tall for dog toys in my house, lol. Most of my doglies are ankle biters, and they can’t get in this without knocking it over, so we are using it for some of the babies toys, and I actually really love it. I tell them they can bring their toys from the playroom into the living room in this only if they fit ~ and they have to pack them all up when they’re done and take them back. The rope handles make it easy for them to carry them, and the basket is so sturdy it easily holds up to all the handling and dragging it’s getting.
F***d –
This basket is big enough to fit a ton of toys. It looks great wherever you need to put it.
R***d –
The basket is a good size, substantially made and what I’ve been looking for to contain my pup’s collection.
M***e –
This is a heavier weight cotton rope that is well sewn with leather handles attached with rivets. Our dogs love fetch, having a myriad of fetch toys, that would get buried in with their non fetch toys, this has been awesome. When they see us pull this out, they know it’s a fun time!
S***t –
Super cute and nice!
A***x –
Of course the pet toy basket says “Pet Toy” on it, but this basket can be used for children’s toys, books, towels, anything you need to keep handy, but off the floor. A great basket of my cats’ toys.
E***s –
I use it to carry all the dog supplies to go to the mountain cabin. It’s perfect.I highly recommend this well made dog toy basket.
L***n –
Love the quality and the design
C***e –
I’m very pleased with this toy basket. We keep our puppy’s toys in it (well, we try to!), but it would be good for cat or kids toys too! It’s a good size and fits a lot of toys!
D***d –
I love rope baskets like this and this one is perfect. It is really large and spacious. I use it to hold my girl’s toys in the family room. This is definitely durable and strong. I love that it has handles so it is really easy to carry. It is a well made, high quality rope basket for a great value and it will last forever.
V***a –
What a cute basket! It is easy for my dogs to get their favorite toys out of and looks nice in my living area. While the dogs aren’t very good at putting their toys back it is lightweight and I carry it around the house with me while picking up my boys toys. It was a little difficult to get it to form into the open shape as it is shipped folded or closed but now that it has its shape it is maintaining its shape well.
J***n –
I love this toy basket! It has a great nautical flair that works with our decor. The leather handles, the cute navy and cream striped design, the nice toy placard, all this works together and looks great out in the open, not tucked into the coat closet. I love that our dog’s toys have such a cute storage basket in our home. This is well made, stands upright on its own, and is very heavy duty. I expect that it will look great for many many years to come!
V***t –
Super cute basket for dogs.The word “Toys” is only printed on one side, so later you could use it for magazines, rolled towels, whatever you want. The handles are pleather, but feel durable. The bag is about 12” high from bottom to rim (without handles.) material feels like some sort of cotton rope. It’s about 1/4” thick so my dog can’t shred it. Trying to teach her to put her toys away. It’s getting fun. 🙂
B***e –
I just can’t seem to resist acquiring cat toys for my beloved Fiona, and (just like having a toddler) I was accumulating a sprawl of toys 🙂 Although I do keep some of the surplus in one of my cabinets, the rest of them are tucked away on the floor next to our TV. I picked up the toys that our cat has currently lost interest in (that had been her favorites at one time) and tucked them into the bag. They are still next to her other play things, but now it looks a lot less cluttered. I intend to occasionally swap out the toys she stops playing with, with some of the ones that are in this bag.
A***n –
I really like the cotton rope construction of this basket. It feels solid and durable while also looking good. It’s so nice that I’m tempted to use it as a bag for myself. It would be perfect for a day at the beach. 🙂 Alas, with a dog and 3 cats in the house, we do need a place for their toys and this basket is perfect for that too. The only issue I have with it is that the handles seem a bit flimsy. As this basket will be sitting in one place on the floor rather than being carried around that is not a big deal for us. Still, that is surprising, given how well made the rest of it is. All in all though, I have to give this product 5 stars as our entire household, including all the animals, are well pleased with it.