All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
L***b –
Really pretty key chain. It’s a little smaller than expected.
P***v –
turned out that my girlfriend didn’t like bees……………..
C**r –
Perfect like the picture
R***a –
Translate my passion for bees♥
N***a –
Looks good, very light on weight, thank you very much
K***a –
Beautiful! Fast delivery!
W***h –
Smaller than expected but it’s super cute, love it
V***n –
the details are so well done I do not mind it. Every time I look at the charm makes me smile and you cannot put a price on that. buy it for your daughter, granddaughter or niece
V***m –
I purchased this as a gift for my stepmom and she loved it. It is pretty.
C***g –
This charm is one of my favorites I have ordered. While it is made for a necklace, I had no problem getting it on my Pandora bangle bracelet.
B***k –
Really pretty charm. Well made. But I need bigger size
B***r –
The goldtone is darker than expected
B***r –
It is exactly like the picture.
X***w –
This is an adorable piece
P***s –
If you are wanting something minimalistic, then this might be what you want
J***l –
Charm fit in pandora necklace for daughter. But she doesn’t like the size
P***n –
Love it! Fits my pandora bracelet
S***s –
It’s beautiful on my Pandora bracelet.
N***s –
This charm is so sophisticated………I love it!
O***e –
I exceeded my expectations 100% recommended
V***q –
This charm is ABSOLUTELY BEAUTIFUL! Will order more! This is a gift for my lovely granddaughter
M***s –
the design is cute.
N***m –
Very good quality. It sparkles and fits perfectly with Pandora bracelet.
K***m –
Very nice for the price
M***p –
Very adorable!
V***e –
Smaller than I expected but I’m in love with it
J***d –
Beautiful charm
J***v –
I Love it because of the style and quality.
F***b –
Love it
V***k –
This design is very cool, love it so much.
M***v –
Fits beautifully on a Pandora bracelet
V***l –
My employee absolutely loved it. She’s a good worker so I like giving her nice gifts for her birthdays and holidays. I would purchase it again.
B***d –
I love this pretty little charm, I wasn’t going to get it for it wasn’t Pandora, so very glad I did, it is as pretty as the Pandora charms and much cheaper, the quality is well done, it hangs perfect, just the perfect size, you to will be happy with this little charm
N***v –
My friend has a beautiful pandora* charm bracelet. I am not able to afford pandora* charms. This charm fit perfectly on her bracelet and she enjoyed receiving it.
C***r –
Same as in the photo! I got this as a present for a friend, who is a passionate bee lover- she is 35. I am sorry I will not be there to see her face because this pendent is just beautiful. Crystals are just gorgeous. I love it!!! Shipping was super fast. It arrived 10 days earlier then expected!!!! THANK YOU!!!
L***o –
I got this for a special someone, and she loves it. It’s small, adorable, and is just a perfect gift. If you (or your loved one) likes nature, or bees, or anything related for the matter, then get it. It looks nice on any outfit, and is just a pretty little thing. You people shoulda seen her face when I gave it to her :)) The quality is very good, I recommend.
S***a –
Extraordinary! One of the cutest charm I ever saw! Very nice communication with the store! I was thrilled when I opened this little bee. So very pretty, sparkly and well made yet delicate and lovely.
It is a Christmas gift for my granddaughter. Her name begins with B so I will give her a Bee. Also to remind her that I will always B with her when she wears it.I highly recommend!
A***a –
I purchased this item as a gift for my friend who loves bees.
She cried when I gave it to her.
Although this piece is not terribly expensive (hardly!) it certainly looks as though it is.
It is a beautiful piece of jewelry that anyone would be proud to wear.
A***n –
I am very hard working person and my friend call me Bee because of it. And one of them send me the link on this product and I fell in love with this charm in the same moment. I’m so happy and I do not take it off))) The quality of products is good.The drawback considers the lack of overall sizes in the description, the photo shows how many products differ from each other in sizes. In general, happy with the purchase. Thank you store!
M***s –
Fast delivery. Packaged well. It is very beautiful and perfect size. I bought this in remembrance of my sister who just passed away. Her name was Beatrice but we all called her Bea. They’re beautiful, very fine finish, I’m very satisfied. Fast shipping, excellent quality, very reliable store, not the first time, and I certainly recommend. I plan to order more for family friends to show the memory of my sister Bea.