All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
I***n –
This works well and is easy to install. I wanted it to hold my cup of coffee and it serves the purpose.
I don’t use it for my phone because I’m too scared someone is just going to snatch it and I won’t see it.
One improvement (and hence the 4 star) is that there could be some way of shock absorbing. I don’t know how that is done but the cup holder in my car for example is very good at that.
P***b –
I love it. I bought this for my bicycle. Holds my iPhone and drink with no problem.
V***n –
I use this on my Schwinn cruiser for my “coffee”. Works fantastic. It’s great to have a place for my phone too.
M***q –
Great grip! Easy install and fits my iPhone X
S***n –
This fit nicely on the handle bars. And holds my coffee mug perfectly!
V***q –
Large enough for an iPhone 11
N***d –
Just what my husband ordered. The holder keeps his phone secure when he is riding and he can take his coffee or water along on his bike ride.
K***l –
I attached it to my bike, works great!
D***b –
Really good but I didnt realise the phone box is too small to fit a phone that is in a wallet-kind of case. Not a big deal, still good and practical
J***n –
Item is as described and works well
S***q –
I put one drink holder on the ClicGear golf cart and another on the beach cruiser. Perfectly hold my stainless steel Takeya 20oz bottle.
B***o –
The excellent cup holder firmly holds cups of all sizes
V***y –
The holder fits baby bottles and larger cups, including my daughter’s 16 oz Tervis Tumblers. Time will tell how long the silicone pieces hold up.
I am not a fan of the phone compartment. I just do not want to put my smartphone so near a cup of liquid. Plus, there is also a chance of a kiddo grabbing the cup and accidentally knocking the phone out.
Bottom Line: If you need an extra cup holder, it is a good option to consider, but use the phone compartment at your own risk.
V***t –
It’s easy to set up. It took me three minutes to set up. It doesn’t shake. And it holds my phone.
So I don’t have to worry about my phone
F***q –
As a cup holder for my wheelchair. It holds my coffee thermos well for me, and it doesn’t come off
S***t –
It’s sturdy and holds any waterbottle or cup perfectly
V***u –
I’m using the cup holder mounted on an exercise machine.
N***m –
The latch is weak. I like the functionality
C***m –
The cell phone slot = an excellent addition to this classic cup holder design. So often I’d find myself taking up the cup holder with my cell phone, so having the dedicated pocket is a great way to free up the holder—without adding much bulk to the design. I’m quite satisfied with this product so far.
C***q –
Works exactly like described. Fits the larger iPhone 8.
C***m –
Great for walks – love that it had a spot for your phone.
C***r –
Works great on my bike
R***t –
I love how easy it was to install this bottle holder on my bicycle.
M***b –
The excellent cup holder firmly holds cups of all sizes, it is easy to install, effectively locks into place without slipping, and is structurally very strong. Cups with handles can be neatly placed all the way down into the bracket. If the handle is higher on a higher cup, it can be mounted or supported well enough.
D***j –
I loved how easy it was to install, it’s very sturdy no problems so far and no need to adjust it. I feel like my phone is safe and not going to bounce out.
F***b –
Works perfectly on my wheelchair
M***q –
overall i like this cup holder. It’s sturdy and holds any waterbottle or cup perfectly. unfortunately, my phone, which has a super slim case on it, doesn’t fit in it well. it gets stuck and i have to pull it out. however, the smaller iphone fits just fine.
C***q –
Our daughter recently had knee surgery and we use this on her walker so she can bring a water bottle and phone with her as she recovers. Since she has to use her hands to carry her weight on the walker, she needed help with her phone and incase of an emergency, she always has her phone handy. This holder helps her move around, by ensuring she has her phone, but also her water or drink! We also use it on her wheel chair so it is always with her and she LOVES it!
D***s –
Used these cup holders for my Segway scooter. They fit perfect and carry drinks great.
C***w –
My dad recently started using a Drive Walker Roller and needed some place to house his bottled waters. I picked these because I love that they are easy to install and have a metal screw. the plastic construction is versatile and really good quality.
B***o –
This cup holder fits perfectly on our Uppababy Cruz and also fits on our neighbor’s Vista. It has a snug hold and our drinks don’t spill over, no matter how bumpy our ride is. It also has a slot for a cellphone and our iphone XL fits in.
K***n –
This stroller cup holder isn’t just for strollers, but for anything that has a bar or pole. Because the loop can be loosened it will generally fit on any device 2 inches or smaller. It is easy to put on and is a large enough cup holder to fit a larger cup than usual. The phone slot is a great addition as wel
F***h –
I bought this cupholder to use on my Uppababy Vista stroller, which fits perfectly. Cupholder is nice, simple, budget friendly and most importantly sturdy. What I like most about this is that I’m able to fold my stroller without having to worry about the cupholder being in the way. There’s also a purse hook which has definitely been coming in handy. Definitely happy with this purchase.
F***w –
I got both this one and a different design from a different brand. I mounted this one on my side of the bed (the headboard is made of metal bars), and I mounted the other one on my partner’s side of the bed. The one I got for her can accommodate fatter bottles, which she uses more often than I do. I am very satisfied with mine, but today my partner told me she doesn’t like hers, and asked me to order this one for her as well. It’s super solid, with a nice, grippy clamp, and it holds both skinny cans and regular cups. Very fat bottles wouldn’t fit, though. It’s also easy to install.