All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
This is great to travel with. fits in regular or small water bottles. It does keep my nose moist at night when I travel to dry places.
I bought this for my plants. Works very well and also cannot hear any noise!! I make my plants super happy now 😄 thank you =D
I like this product, I bought it for my Europe trip. I put it in the water bottle, it works. However, you cannot use essential oil, otherwise, it’s the best for traveling.
This is the perfect humidifier for a small bedroom. I was surprised that I did not notice any of the white fine dust normally associated with this type of delivery from a humidifier
This little guy had been helping me tremendously with my humidity loving new calathea plants. I have it in a tall glass next to them and it has worked out perfectly. Fast shipping and great price.
My ONLY complaint is that the cord is too short. This thing is so stupidly easy to use, and works PHENOMENALLY considering it’s size. I will be taking it on road trips, humidifying air around my houseplants, and generally making it healthier to breathe. Very nice purchase.
Easy to use. The option of what length to use is very easy. The first time I plugged it in I saw a fine mist. I sit it next to my bed at night and the moisture makes sleeping much more comfortable in this cold weather.
This little water bottle humidifier works really well as long as you aren’t expecting it to humidify a large area. It puts a fine mist into the air that keeps my nose from drying out overnight while running a wood stove. It comes with a couple extra filters and fits into a basic size plastic water bottle. Has a mini usb for power.
I am a college student who is constantly moving from home to campus. This humidifier is easy to pack and place wherever you need it. I put mine in a tall glass milk jug next to my plants and they love it. It goes for about 8 hours at a time and kicks out more than you would expect. I also set this next to my bed when I got COVID-19 and it was the only thing that made life less miserable. My plants and I are very happy with this product.
I find this donut humidifier ideal for travel because it can be kept in a carry on toiletry bag and be shortened to fit into a small cup/bottle. When it comes to cleaning, you do have to replace the wick filters every 1 or 2 months depending on your water quality, impurities that the filter absorbs and time of daily use. If you’re looking for a small humidifier without having to replace the filter, this would be ideal for you. In addition, you can’t add essential oils for aromatherapy when using this as it can block the atomizer and prevent it from misting.