All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A****e –
The seat cover comes packaged in clear plastic with the product information.
This pet seat cover has much better quality from front to back than other brands I have used in the past. I am very pleased with it.
Y***a –
Super fast delivery. There are slots of extra belts. A bit too long, and only two pockets.
A***a –
Great thing. Fits great into Polo sedan, and thick enough to keep the Stafford busy chewing the zippers.
I***a –
I’m so excited about it! The fabric is dense, the mesh between the seats is way more durable, than it looks. Our dog will be happy, and the car is safe!is happy, and the car is safe.
Y***u –
Good quality, for small and medium dogs is ideal, for large (I have Shepherd VEO) is not enough – he keeps digging the sides and leaving paw marks on the backseat.
A***t –
The pros of this hammock:
-Fits great in the backseat of a larger SUV so the dogs have the maximum room for travelling.
-Has sides to tuck down around the seat to protect the sides from dirt and mud when dogs are loading up.
Cons of this hammock:
-The fabric is textured. so it not quite as easy to clean with wipes when messes happen.
E***r –
Dense thick material.
E***s –
Quality is very good. Thick material. My Doberman is happy with it! But not as much as me not having to clean the backseat after every little trip to the dog playgrounds!
R***r –
Quality is high, everything is complete, packed perfectly!!! Thank you very much!
A***v –
Everything is fine. Quality is unexpectedly good.
I***n –
Now my dog can travel with me for a longer time, so we’re both happy!
P***n –
Bought for trips with my Rottweiler in my Audi A4. The size suited perfectly for both car and dog, so all is nice.
A***a –
The hammock is exactly the same as the pictures. Everything looks good and good. Already tried it out – it has anti-slip lining, so didn’t fell of the backseat like my previous blanket. Very happy with the purchase. P.S. car Nissan Note, the size is okay, a bit too large, but it’s more a plus than a problem.
H***t –
Quality product, super easy to install. Also cool to have pockets.
R***s –
Very good product. Fits the car very well. Really appreciate the adjustable straps.
H***a –
I thought the fabric is thicker. However looks like good quality… need to test with my two dogs first to be sure.
E***a –
Good for Skoda Octavia. Ordered on Friday evening, delivered over the weekend, very quick. WIsh there were more color options.
A***o –
I am happy with my purchase and definitely recommend this product! Fits backseat nicely, and my dog can’t chew off the straps – exrea star for the durability.
A***y –
Hello! Surprisingly high quality. No claw marks left after two-days trip.
M***m –
Sure fast delivery. Looked a bit slippery at first, but then I noticed the rubber lining, very thoughtful.
R***l –
This dog cover is great! It fits exactly and the clips are really strong. Its adjustable so my dog wouldn’t be able to pull it down!. The bottom is made from special rubber so the dog dont slip during driving.
A****e –
Everything is fine, the quality is good, the pockets are in place, convenient, the right thing for dog owners.
E***a –
Thank you so much!!!! Came in time for weekend! Excellent quality!!!
K***a –
Awesome Thing! Bought in Ford Fusion. Made really great, even for a hyper shepherd 🙂 Thanks!
V***a –
Looks good, feels good, didn’t alert the dog. Overall nice useful thing.
C***r –
Very high-quality seams. Nothing sticks out, there is no smell. Very cool thing for those who have a dog shades all year round!
H***e –
It fits perfectly into my car, seems to be waterproof. So all is fine.
E***n –
Fast Delivery, excellent quality. Nice addition for weekend trips.
I***n –
Good quality large hammock
S***l –
First, it was wide enough for the rear bench seat which is an accomplishment that several others, some even more expensive, didn’t accomplish even though they said their seat cover was a good fit for my Ford F-150.
This cover is not perfect, but it’s pretty good. there is nothing provided to tie around the middle headrest so you have to cinch the straps on the left and right headrests to prevent it from sagging in the middle.
L***a –
Very high quality thing!!!! Heavy enough. This means that the material is dense! All seams are excellent! Hope to use it for a long time.
E***a –
The item is of very good quality! The fabric is tight, stitched well, the fittings are normal. The dog ran and lie down on it immediately after the setup, so it’s good.
B***b –
Fits the crossover back seat like a glove! Also seems to be comfy for paws, Lyonel has no complaints.
V***a –
Order received in 2 days, this is a record! The quality is decent. I poured some water to check, but it didn’t leak.
G***g –
The quality is very good, it has zippers on both sides, so super easy to cover the back seat. Also came with a seatbelt for the pup. The picture is in a jeep grand Cherokee
G***g –
Everything is super, even my dog seems to be happy with her own seat cover!
R***r –
I was searching for a product like that. I made an experiment in which I poured a glass of water on the cover. The back seat stays dry.
So now I can bring my Rexie to the lake with me!