All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
А***n –
Plug it in and go…. Attracted other bugs too
Е***а –
it’s not quiet at all but it does work pretty well and is easily to clean
S***o –
This item is amazing… sitting on my back deck and we are no longer being attacked by any bugs. Keep in mind it works BEST at night. They need something for the daytime.
D***l –
My whole family has this bug zapper and I witnessed first hand how great it works.Zaps those little critters all the time!!!
Е***а –
I was thinking this will work well, i putted in my livvingroom but we still had some mosquiitos even this machine was working 24/7.
G***i –
Each night it’s killed about 1 cubic inch of mosquitos. I used to slather with deet if I was going to sit in my backyard at night but not anymore. Easy to set up. Awesome.
A***n –
They are great units and work wonderfully. We have had no problems and will probably purchase a third at some time for the front of our house. We live on 7 acres surrounded by corn fields so we have plenty of bugs.
А***n –
This is a decent device for killing those pesky mosquitoes. It works and does everything as described except for one thing, the fan is quite loud and may keep some people awake at night. Had it been quieter I would have given it five stars! This is a replacement unit because the fan on the first one was defective! I received the replacement two days later.
B***a –
This is awesome! We had a terrible bug problem since we live on a lake. This works great.
T***r –
This thing is legit! Gets all the bugs big and small. So happy with it we bought another one for a different area.
R***e –
Let me just say I don’t leave a lot of review but this trap is AWESOME! I have had it for 3 weeks and the amount of bugs/mosquitoes it has trapped is crazy.
F***e –
The best bug fighter around no chemical or spray’s
I***s –
Just put it out 20 minutes ago already
Caught a wasp wow that’s quick. really works great I Love It. Recommended to others to buy reply worth it.
J***d –
Great product! Tiny Aedes Mosquitoes (leg biters from Asia) made me miserable in my own backyard, so I bought this. Easy to install & no more mosquitos! Even flies & moths are gone!
H***a –
Bought this to help control the Mosquitos but mostly catches moths.
T***o –
This machine works great! I wish I would of purchased the next bigger one!
Y***d –
It was a surprise gift for my neighbors. They put it on their patio and really like it!
M***c –
Overall I’m very pleased. Haven’t had mosquitos for a very long.
I just need to figure out a better way to supply power.
I don’t like running extension cords across the yard so I need to install an outdoor GFCI outlet.
Z***n –
It works like magic. I wish I knew about this before I spent money on other products. Costly but worth it
M***a –
This has been amazing. I live in northeastern NC and the mosquitoes are horrendous. This has been up around 3 weeks and it has cut those buggers down to almost non-existent! I highly recommend this product.
C***d –
I was surprised at how well this worked! After one week of it sitting in the background doing it’s thing, I checked it to see if it needed emptying. It was one third full of dead insects!
A***x –
This product works! I followed the directions regarding installation and can’t be more pleased with the unit. We live in tornado alley and the unit is plastic so I made a hail-screen cage in order to protect it (it’s plastic). I have removed cups of mosquitos (and some fire flies) but we can enjoy our deck during the mosquito season.
M***e –
The light attracts bugs, but bees are powerful enough to escape the fan so this is mostly knats and mosquitoes. A great invention.
P***e –
I have two of these and they really do a great job of making the outdoors more comfortable. Several months in, I have captured thousands of insects that would otherwise be “bugging” us while we are sitting outside.
S***t –
It has changed our backyard experience enormously. No longer are we swatting mosquitoes or avoiding going out near dusk. I am sad that we seem to get a lot of moths in the trap as well, but at the same time, there a lot fewer of them sneaking in anytime we open a door at night. I have recommended it to several friends already.
W***y –
I was skeptical and now impressed. We are able to be out in the yard toward the evenings where before we’d be chased out by mosquitoes. To be fair, nothing is going to remove all bugs. However, this makes a huge difference in our ability to be out in the summer. I bought 2 for the front and rear of the house. It is completely quiet and has a cool blue light. No zap. No noise. Bugs are drawn in and sucked down into the bottom container. The container fills and needs emptied every few weeks by twisting it and just dumping it in the trash. Easy. The material is plastic but has a cool look like a decorative lantern. It can be turned off by twisting and closing the vents. We leave it on all the time as recommended.
D***t –
Very effective at keeping all bugs away. Don’t need a screen porch now!
W***e –
Yes, it does trap moths and flies but it does trap mosquitoes as well. We live on a farm and we do want to keep moths out of our feed. We put three of them. One in the barn, one in the shop and the third on the porch. We can go out any time of day and not get bit by mosquitoes. I don’t know why other people have a problem with it, they work wonderful.
K***y –
My son lives in Pennsylvania. I live in Florida. He is always calling me about the mosquitos near his home. He says that they are “so bad, that we can’t even have a family dinner out on the deck.”. I saw this item and told him about it. He looked at the reviews, thanked me for the suggestion, and said I should keep my money in my pocket. I said, “In my opinion, it’s worth trying. You can always return it if it doesn’t work, and you have 90 days to try it out.” He was convinced to try it. A few days later he called to say that he received it. A few days after that, he called me asking me if I could buy him another one for the other side of the deck!
C***e –
I CAN’T BELIEVE HOW AMAZING THIS WORKS!!! I live in Georgia..The HOME of Every Flying Insect.. IF That wasn’t bad enough I also live on a creek… I have tried sprays, candles and professional mosquito exterminators.. ALL HAVE FAILED TERRIBLY UNTIL NOW!!!! I received this product a couple days ago and already I haven seen a 90% decrease in the bugs on my porch..I am so happy with this product it works amazing..
O***j –
Plugged it in for an hour to test it. Insect collector was full. Mosquitos and moths really like it.
C***e –
In the last 2 weeks this product captured thousands of mosquitoes. Impossible to count, but cups of mosquitoes. A word of caution: DO NOT open first thing in the morning or inside any structure, or risk setting loose hundreds of hungry, angry mosquitoes!
J***n –
good product does the job I don’t have many bugs in my house but those who enter have caught them at night.
D***r –
I brought it because me and my family were getting mosquitoes bite so I bought this to kill them and lately it been working great and I don’t hear when it kills them and that great.
U***n –
It catches mosquitoes very efficiently I have a healthy one using it and it has greatly reduced the mosquitoes in my bedroom
C***t –
Unexpectedly successful purchase! This pretty baby solved my problem with small fruit flies in my kitchen, and I am sure that we will not have problems with mosquitoes this summer! It also has a very interesting design and works quietly. Thanks
U***s –
This thing is great. I live in Hawaii where there can be a few bugs flying around. I would try and get rid of flys everyday but since I got this I have only seen one fly in my house. I leave it on at night and in the morning I come down to a fly and mosquito free home.
V***v –
Finally I found a solution for mosquitoes 🦟 in my house, I was so tired of trying aerosol poison, and those mosquitoes bites, i just plug it in the electricity, close thr windows and turn off the light before going bed and I wake up with no mosquitoes
B***y –
This works great. I catch so many mosquitos every night and hardly ever get bit inside my home anymore. It also give just the right amount of soft fan sound to block out other noise at night. I think people pay for machines that create sound like this to sleep better.
H***e –
This mosquito lamp has a very interesting design. Not like most other ones that use some metal net with current to kill mosquito. This lamp has a small fan in it. When mosquito fly close to the entrance, it will be blow into the trap box. Has used this for two days, already catched two small flies. So far so good.
N***e –
I forgot if it’s pheromones or something but in a room with ten other people, I will be the only one getting bit by mosquitoes! Having spent years trying to perfect my swatting techniques against these flying ninjas of a nuisance, I’ve finally invested in this mosquito contraption. It’s smaller in size and compact enough that I can keep it a few feer away. With the rain that we’ve been having, the mosquitoes will be heavy this year. This thing has proved itself for me earlier this week when one of those flying ninjas tried to suckle on my sweet blood nectar, well not this year my flying ninja! Not this year!!!