All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
D***l –
The colors are even more vivid/beautiful than I expected. I also love the buckle design. I wish the holes were spaced a little closer together because I fall in between so I have to wear it too loose or a little tight. This one goes well with my jeans, super happy that I got this one.
G***d –
Love this belt, so colorful, just what I was looking for! The pattern itself is really well-done and exquisite, with no treads sticking out or any other issues. The buckle is solid metal well assembled, so I don’t have to worry about it breaking in the nearest future. Would highly recommend!
B***a –
Tons of compliments! This belt will take your jeans and t-shirt from drab to fab!
B***a –
This belt looks fantastic! The package arrived fast and I was initially really happy with it. I just wish that it was a little thinner for wearing with my dresses, but for jeans it’s just great. Had an amazing overall experience, minus 1 star for the thickness.
J***n –
Nice sturdy little belt, bought for my daughter.
T***m –
It’s truly just a reliable, nice-looking belt with a flower pattern embroidery on it. Very sturdy, and plenty of holes for the variety of low/mid/high rise pants. The belt is exactly as it was advertised and is true to size. I definitely recommend it!
A***a –
My husband was looking to replace old leather belts and didn’t want to pay a lot of money for them. He is a senior with a sizeable belly and these belts are firm for comfortable fit and support. The quality is excellent. I am waiting for one I ordered in a small size for myself as there is no reason this cannot be a belt for women as well as men. You will not be disappointed with this purchase.
M***a –
Best belt I have ever owned. Other belts had lengths too short or too long, or needed additional holes punched. But here the holes are really close to each other, so you will get the right fit for you. It will work well with both brown and blue clothing, but to make sure it goes with all my outfits I grabbed all three colors just to be sure. After wearing this belt for some time now I can say that I’m really happy with the quality of the leather strap itself AND the buckle. The buckle itself is solid, the tongue is well-fixed and not flimsy. The belt’s tip has this nice circular shape that just looks great. Will buy more if I new ones
A***m –
The belt… It’s really great. It looks like it’s really high quality. I think it’s really great and the quality is really nice. The black also looks very stylish. I was actually surprised by that. I think I used to have a tan colored one a long time ago. But this is way better than I remember.I don’t usually give a five star to anything. But I’m actually going to give this one a five star.
S***m –
I’m a Texan myself and finding a perfect belt for my shoes was a bit of an issue. I’m really happy with how this one turned out. The floral pattern is just so detailed and so well-done. The quality of the belt is just great – no fraying or tears after a few weeks of use and the belt stays clean for a long time, no grease sticking to it, it doesn’t get all shiny and nasty after some time, but it’s just an exceptional quality product, get one for yourself now!