All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
E***t –
The quality is great, nice product.
M***r –
Wasn’t sure about ordering these stickers, but glad I did it. Handy to navigate in the car, very visible in the dark.
P***e –
Amazing item, happy I found it! Love the design and quality, very useful for a car.
R***n –
Very high quality, great product. The strikers are easy to attach, the size is also pretty good, fits all the buttons just right.
J***s –
Good product, one of the best purchases I made for my car. But what I learned is you need to let the stickers spend more time under the sunlight so that they would glow more. I used to leave my car in the underground parking lot, and the stickers didn’t work that much. So make sure you ‘charge’ them, hope it helps.
U***e –
Fascinated with the stickers, they look great at night or in low-lit places. I used them for a Chevrolet spark and they look great in its interior.
Z***w –
This is the second time I ordered these button stickers already, this time for my daughter. We find them very convenient, they do help a lot in dim lighting.
D***o –
My friend recommended these stickers to me, and I can’t imagine how I lived without them before! If your car doesn’t have automatic illumination (like mine), then you def need it too!
V***s –
Very useful product! I struggled a lot with bad lighting in my car, and finding all those buttons in the dark was pretty annoying too. Happy I found this solution! The stickers adhere really well and give off enough glow to be seen. Totally recommend for anyone struggling with low light in the car!