All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A***a –
My son loves all the Green toys, so I bought these for my nephew. These toys are durable and fun!
L***k –
Green toys are the best very simple design very durable will last forever and it can be passed down to generations to come.
V***y –
They feel a little cheap, unlike other green toys we have.
B***e –
This is a really great product and I have bought others in the range for my 2 year old grandson.
P***a –
Just the right size – love they are made from recycled stuff and double love they are dishwasher safe!
M***k –
My kids love them. But they are too light to roll far or straight if you try to roll them away from you. After you release them, they will almost immediately turn around and stop almost every time. Doesn’t seem to bother the kids too much.
L***e –
Safe and well made! Lead free! Wonderful company. Encourages creative play! The 4 cars are great size for little hands. My 3 yr old loves them.
M***m –
I don’t know what my 2 year old grand kid’s fascination is with cars, but he loves these…we also have the ferry boat and trailer from Green Toys. They are very durable and can’t be taken apart or disassembled….even better!
D***n –
I have always been so pleased with anything from this company. I bought this for our youngest grandson, but both the boys played with it, and left the other gifts laying there. I bought the 4 pack of cars, they fit this set, and again a great item.
M***l –
We love the Green Toys products that we have purchased over the years. They may not have all the ‘bells & whistles’ that most similar toys do, but they are perfect & safe for the little ones!
L***e –
Kids love the cars. They are waterproof (or seem to be) which is great for the bathtub and swimming pool as well.
B***b –
I love Green Toys. My son can throw them, get them wet, step on them and generally abuse them but they have held up perfectly. Plus they are made in America from recycled materials. Win win for sure.
Y***r –
Awesome cars. My 18 month old baby loves them and we’ve had them since he turned one. They are solid and durable, easy to clean and can go everywhere – even in the bath.
E***a –
Best toy cars ever! I have gotten these cars for both my boys and every baby/toddler in my life! They are bright, durable, can go in the bath without rusting, are perfect size for baby and toddler hands and good for the environment.
S***l –
Great little cars from a company that never disappoints! My son drives these all over our house every day, he holds one in each hand and “bear crawls” around with no problems so they are definitely durable! I got them on sale but they are worth every penny of the full price, and I love that they are made with recycled material!
I***m –
Green toys are great!! We love the toys from them we have. My kids and I picked these out for my youngest’s first birthday. He loves cars and he absolutely loves these! I don’t have to worry with him putting them in his mouth because the material and quality are great!
W***l –
My wife and I love Green Toys. We have gotten several of their toys for my daughter and have never been disappointed. The same goes for these small cars. The size is great for my daughter who is 20 months old. She has been playing with them nonstop for hours now and loves saying “cars!” The quality is great, the toys are easy to clean, and in addition to all that, they are recycled. Can’t go wrong!