All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
M*****w –
quality , size , design …. everything is excellent !!!
R****a –
This turned out to be too wide for my car
W****r –
I expected it to be not black but dark blue. Photos are a little deceiving.
B***y –
Very pleased with this kick mat protector. Nice size and quality. Made carefuly so I know what I paid for.
R*****d –
got my parcel yesterday. this seat back protector is stylish, sewn neatly and the materials look durable. doesn’t cover my seats completely but still works great
J****e –
Excellent quality 👍👍👍 Received my order in 2 days , in excellent packaging .Can be a great gift for a family with little children
D***a –
Ideal seat back protection if you have small children! Very cute kick mats, good size and quality, look beautiful on the seats! Got 3 for our minivan! Thank you so much!!
M**e –
Definitely worth the money – top premium quality.
K***y –
Nice look and quality! The Nissan Versa fit well. If you have small kids, you need this
C*******n –
I expected a wider coverage, too narrow for our suv.
M**k –
wonderful kick mat exactly what you want with little kids in the back
D***s –
Greatly protects the back of the seat from little “barbarians” and their legs 🙂
M*****e –
good quality, delivered in 3 days
J**n –
A useful kick mat for a car where kids travel! Easy to clean with a damp cloth, does not slip. And looks really stylish!
J*****y –
Quality, price, functionality – all good . Looks nice in the car . Attaches simply and quickly . Delivered in 4 days
H***y –
I liked this back protector, it doesn’t slip, made of durable materials and looks nice in my car 👌🏼
L*****e –
I ordered two kick mats to have a matching set. Volkswagen polo liftback fit perfectly. Excellent quality, very nice eco-leather.
A*****y –
looks very pretty, the back of the seat is now always clean, it is enough to wipe this kick mat with a damp cloth. highly recommend
M******t –
Neatly stitched, made of good eco-leather. Looks cute inside the car, much better than these transparent seat covers. Easy to wipe off dirt. Shipped in a few days. Thank you.
R**s –
Looks great and easy to attach. I also have a seat protector from this brand in the same blue color. I can definitely recommend this brand, excellent quality of accessories
D****e –
Good quality and sewing without flaws. This kick mat really looks cool inside the black car! My husband is happy, now the upholstery is always clean 🙌
S****n –
the kick mat is well stiched, I didn’t find any issues. everything is fine and the price is justified for such high quality. fast delivery! I recommend ordering if you have children!
D***d –
super quality, easy to attach both top and bottom with metal hooks. also easy to wash. looks very minimalistic. highly recommend this kickmat
G****a –
Perfectly matches with black interior. I really liked that there are hooks that can be fastened under the seat. .Excellent quality of leather and fasteners, anti-slip backside. Very happy with the purchase!
M****a –
We received this kick mat a week ago and have already tested it in rainy weather! The dirt is easily washed off, I wiped it with a damp cloth and it was like new again! Excellent quality, well made!
S*******e –
Good protection of the back of the seat from dirty children’s shoes 🙂 The quality of materials is excellent. I attached this kick-mat in a minute. Has a non-slip layer on the back which is also nice
K******y –
I’m pleasantly surprised by the high quality and ease of use!Such a back protector will last a long time,since it doesnt even need to be removed to a cleanup,one just have to wash it with a wet wipe.And this is important, especially when you have little children.
E*a –
I love these car kick mats! At first I ordered one for a test and two weeks later I ordered the second one. Everything is amazing! The kick mats work perfectly and looks very cute in the black car interior! Never seen anything of such a stylish design before!
L****n –
This kick mat is perfect for our car interior! We have a black leather interior. It doesn’t compare to cheap polyester, and it’s not a shame to transport passengers in the back. The quality is excellent, soft leather and metal hooks. The price is fully justified. Thank you!
W***a –
Fits perfectly in Kia K5, but I suppose the size is universal to fit any car. Good quality and I’m glad to keep the seats protected! My kids are happy and kick the backs of the seats for fun. But I remain calm because I know that the upholstery will remain clean 🙂
J*****a –
I love this blue color! The quality is really good. Covered the back of seat completely! Dirt is easily removed with a wet cloth. It has headrest straps on top and you can also fasten this kick mat under the seat if you have something to attach to. I don’t, but it still works great 🙂 🙂
L***y –
We ordered two of these kick mats for the Range Rover Evoque. The order was received in 3 days in a branded box, well packaged. The size is what you need to protect the upholstery from children’s shoes. Very satisfied. The product worth the money.
A****a –
Stylish kick mat, eco leather is pleasant to the touch and is easy to clean with a damp cloth. Attaches from the bottom from above to the headrest. Nice blue color, perfect fit for a black leather interior of my Chevrolet Malibu! I’ve been looking for something in this color and good quality for a long time actually. So I definitely recommend buying this mat!
G*******e –
High quality sewing and materials. We’ve been using our kick mats for two months now. They are asy to attach and clean. On the road, they stay in place and don’t slip on leather upholstery. If you are looking for a useful gift for a family with an active little kid, I highly recommend this kick mat
C****e –
We bought one so that our little son would not constantly stain the seat with his shoes. To clean it of dirt, I simply wipe this protector mat with a damp cloth. So convenient! Attaches to the seat back easily and tightly. This blue color is very cute and looks fresh. We’ve been using it for three weeks now and everything is fine! Can recommend this kick mat!
R*****o –
Very beautiful back protectors, I ordered two. Perfect fit in my Toyota Corolla, they hold firmly and don’t slip on the seat. The cover is made of soft eco-leather and fastenings made of metal. I have not yet had a chance to check how well they are cleaned of dirt, but judging by the reviews, there should be no problems. Either way, they look great. Thank you
N****n –
The best part is that this kick mat doesn’t get dirty as quickly as cloth mats. I’ve tried several and I have something to compare. This one is made of soft and durable leather that is easy to clean with a wet wipe. I would also like to note separately that it has metal fasteners and an anti-slip backside coating. I suppose it should fit any car. Thank you! I’m pleased with my purchase!