All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
K***z –
I love this chicken it’s perfect, a sidenote, the head and neck come off of the body but they attach back on quite easily so you can rotate the head as you please
D***v –
The toy is very cool. The dog is very happy. I will order more
D***a –
Funny toy, ordered for a little dog. The dog is happy.
O***a –
Very grateful for the goods! In connection with the epidemic, everyone’s mood fell, and when I got these funny curpets in a pink package-just the mood rose! It took a long time, but it was quarantine again. Recommend!
O***a –
The dog is happy! Very funny toy! The mistress is happy too!
G***o –
The dog is happy! The size for a kilogram puppy is perfect) it went for a long time, but it was worth waiting.
V***v –
Much more stiff than I expected, but makes a great noise and worked well for our Thanksgiving relays.
M***v –
The chicken is just cool, our chick eats with joy, ordered the smallest
O***v –
Toy for a puppy or a small dog, an adult will eat a wax… a piece of funny puppy like… the price is adequate-I recommend ..
R***r –
Chicken is cool, so screams 🙂 the dog is delighted.
V***a –
Chew., she does not eat, but she loves dogs. Delivery fast. Thank you
M***a –
The toy is cool. It’s loud. Dog delighted
T***K –
This is bright cherry and makes lots of noise. All fun for my dogs. Durable? No they chewed it into small pieces in 30 minutes. I’ll be seeing yellow plastic in their poop for a couple of days.
Customer –
It has just arrived and is accurate to the description – I am very happy with it and would recommend
A***v –
She lacks air to louder and yell longer, you need to make them a little more in size! 🙂
A***v –
There isn’t much to say. It’s a yellow rubber chicken. It looks just like the picture and arrived as promised. Dog very much liked
M***r –
This has become my dog’s favorite toy. However, the head gets removed from the body fairly easily during tug of war. It does go back on though. Other than that, it’s pretty tough. My dog destroys most toys pretty quickly but this one has not been permanently damaged yet.
Be aware: it is LOUD. The dog loves it and sits outside the kids’ rooms making it honk in the mornings. They keep trying to hide it from her but somehow the dog finds it.
V***a –
Great chickens. The dog is really getting used to them, barking on them. It’s time. Recommend the item, the price is super and fast delivery. Thank you
Y***n –
Great for a puppy York, sound like a duck
F***a –
I thought the toy would last a litle longer than 10 minutes…..our dog loved it for that long—-He has another quite similar and it’s lasted—the rubber is a little stronger, however—–really cute idea…..
E***a –
This is a riot—that is if you can stand the screams! I attached a note when giving it to my daughter(don’t make me regret this!) and I don’t regret it because she loves it!
C***a –
Okay, it’s a rubber chicken. It’s a cheap rubber chicken. And if you’re purchasing it for entertainment value for you three young kids, IT’S COMPLETELY WORTH IT. No, it’s not sturdy or durable, but that turned out to be best part. The head came off within the first week but the noise maker remained imbedded in the neck. Turns out, if you breath in through the mouth of it or blow out the other part of the apparatus, one can make some of the most epic sounds EVER. My recommendation is, if you purchase this, go ahead and ditch the body and create a musical number that no one will forget (though they might want to). Bonus, it works as a great way to get your children’s attention, versus a generic, boring whistle. HIGHLY RECOMMENDED.
A***l –
My dog loved it at first, but the squeak/squawk wore out within only 2-3 days. It now sounds like it has laryngitis and barely makes a noise at all. He was also able to pull the two halves apart pretty easily. They popped back together, but I’m not sure why it is designed to pop apart to begin with? Overall, I wouldn’t recommend this unless it’s just for a quick prop or something that you don’t need to function for very long.
A***n –
Everything is cool, fast and the toy is very like!!!! Only we did not expect that such a small will be))) take more size)))
M***a –
This is my dogs favorite toy! He has had one for years- it is his present to us when we get home or he has does something he is good, etc…. his last one broke after five years of hard use…. I needed one quickly so I ordered a replacement “chicken”. It came quickly and was exactly as was expected… it even looks better made than the original one I had… thick rubber chicken with squeaker…. such a happy dog again!!! I was very happy with the customer service, was they send a thank you note too!
A***a –
Bought these for my wife for her birthday! Was a gift from the cat! She absolutely lost her mind when she opened the gift. I still hear the squawking in my mind. They are in the living room and when I’m in a bad mood she squawks them at me. Great way to brighten. The mood, get a laugh or annoy your friends!!
I***i –
This was purchased as a gift and unfortunately it showed up smaller than I thought it would be and it wasn’t exactly as described. I still sent it as a gift because it was funny
O***a –
My fiance loves (probably too much…) those videos with the singing rubber chickens, so I purchased this one for his birthday! After informing him that he will NEVER wake me up with the rubber chicken (…or else the rubber chicken will find itself at the rubber chicken slaughter house…), he began to squeeze it, and this rubber chicken is now a constant source of amusement in our house! Its fun and silly – just buy it!
N****u –
Chicken is funny!!! But ours is still afraid of her, but he is interested!!! Think a couple of hours and he will make friends with her 🙂
O***k –
Fair enough product for a cheap rubber chicken. However, if you’re buying this chicken to use as an instrument to play songs like you may have seen on YouTube… Definitely not good for that. The pitch is not variable No matter if you squeeze it hard or soft, faster slow. One pitch only. You’re probably not purchasing this chicken to make music like I was, so I’m sure you’ll be just fine!! If you are intrigued and a little adventurous, get on YouTube and type in “Bohemian Rhapsody, rubber chicken“ in the search bar. 🤣
M***r –
Bought this for a classroom Christmas gift exchange. I put it in a large, wrapped box and all the kids HAD to have the gift in the big box. We played a game where kids stole wrapped gifts from each other and one by one the gifts were opened. Well, this box made it to the very end of the game. All the kids gathered around to see what was in the giant box. The room exploded with laughter when it was opened. The kids loved it. This is a must have gag gift.
D***a –
First, giving this to your dog what do you expect will happen? Dogs pop and trash tennis balls, so do you really think this rubber chicken is going to be any stronger than a tennis ball? LOL