Musical instrument maker Jacob Sokoloff has been making tuned wind chimes for over 30 years. Jacob first found success with his magical sounding steel pipe chimes. Later on, he found a way to capture the magic in a series of affordable, miniature, tuned chimes (led by the “car charms” series), which he now offers to the wholesale market. Every product comes smartly packaged, and POP displays are available for most lines. The company is proud to make 100% of its products in the U.S.A.
All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
Beautiful musical art piece.
Very cute! Not much noise, which would be good in a car, I’d think. I’m using it for decoration, and definitely not very noisy.
Love the size, it is perfect for the car.
This is hanging in my car right now, so cute
Bought this as a gift. Everyone loves it! I had to buy another
Love this small enough to hang from your rear view mirror. Love the sound it makes
Bought as a gift for someone and they love it. I am pleased
Love this wind chime! Very cute and sounds great! Will buy more for gifts.
I was so happy to finally get this item. It’s hanging in my car and the sound is soothing.
I love Jacob’s chimes. Wouldn’t drive my car without them. 😊. You can tell my friends’ cars by their chimes hanging from the rear view mirror.
It is the perfect size to hang from my rearview mirror. The 9″ chain is great because I was able to adjust it to the size I needed. The sound of the chimes is very soothing when I drive.
I love this little chime hanging from my rearview mirror. I was concerned that it would still obstruct my view but nope, it’s perfect. The chime sounds lovely and it’s not too loud; it really does help me slow down and not be in a hurry.
I bought a similar set of chimes from the same maker many years ago that were lost after being involved in a car accident. I was happy to find these again. They make a very pleasant, soothing, gentle chime as you drive. I love them 🙂