All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
T***s –
Very bright leds. Used on the back of my toad mirror to replace the one that came with the SMI DUO brake. Couldn’t see the original leds, but these show up much better.
D***s –
I added a couple strips to the back of my motorcycle for conspicuity and they’re almost too bright. The stock brake light now seems dim compared to these. The adhesive is good, but I reinforced it with a couple zip ties just to be safe.
I***a –
So, a new OEM third brake light for h3 is around $100, and after reading few reviews on this led light decided to try it out. Took about 30 min to install, added a few silicone on the light bezel where few cracks are. Work great!! I recommend it!!!!
F***n –
Nice bright light, but not too bright. I’m using it for “mood” lights in my suburb. Great light was -20 during the nights and close to 50 during the day, and it is still sticking. So I’m happy and will think of other uses for them and order more in the future.
P***r –
I didn’t end up using this for the intended purpose but it still worked great! I needed to replace the 3rd brake light in my truck’s cap and this fit the bill perfectly! This light is far brighter than the original halogen bulb that was there previously.
I***h –
I put it inside my oem incandescent 3rd brake light housing, used the adhesive to attach it to the lens. One of the strips fell off the lens pretty quickly so I’ll have to take the rear deck apart and super glue it onto the lens. Not quite as bright as my LED tail lights, but a great value and plenty visible, more so than the incandescent.
F***i –
Used it to rebuild/refurbish a set of golf cart rear lights that quit working. Was able to remove the original LED board from the housing and adapt this sign for tail light/brake light/turn signal function. Much brighter than the original LEDs and resolved a strange voltage feedback issue with the original LED boards.
T***a –
This LED sign is pretty nice! I attached it to the back side of the passenger peg mounts. It worked perfectly. I wired it up into my brake system and it works very well in tandem with the tail light. It really helps to add to the riders visibility. Cars are much more likely to see you when you have more running and brake lights than just the single factory tail light.