All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
D***i –
I just can’t explain it, but ever since I traded in my Avalon for this Luxury SUV I’ve noticed an unusual amount of dust collecting on the dashboard. My vehicle is garaged and isn’t driven on a daily basis. So, I purchased this Car Duster so as to win the dashboard dust battle. I’m winning, thanks to this handy Duster.
F***f –
This is just what I wanted to keep the brand new interior of my auto dust free. I have a dark charcoal interior and, although I love it, it does show lint and crumbs very obviously. I love the long reach of the handle and I love that the fuzzy cloth picks up the dust instead of just moving it around. It keeps the interior looking like I just had it detailed.
M***f –
Works great once it is ready. Seller says to ‘shake’ to disperse the initial manufacturing lint, but you would have to shake your arm off. Just remove the microfiber sock, wash and dry to remove all loose lint and then reassemble and use. Seller should mention this, as it is unusable out of the box and will seed lint everywhere.
H***a –
The interior of my vehicle is black and shows every piece of dust. This car duster helps a lot with reaching places that are not easy to get to. My dash is deep and this allows me to keep it dusted and clean all the time with little effort. I use it on the seats and all over the interior including the rear/back dash area which is particularly hard for me to reach in my vehicle. I feel like this duster is worth every penny and works well.
T***v –
I received the product on time. It works well and I use it to keep the inside of my car free of dust. I like how the dust remains on the wand and I just waive it outside the window to get rid of the dust. I am impressed with the product. The fact that it came with a cloth that also collects dust easily makes this order well worth the price. The case to keep the wand neatly inside the car is a deal breaker. I highly recommend this product because it works well, feels sturdy, and comes with a very good dust cloth.
D***u –
I purchased this for a new truck with black interior. I read the concern some people had about the gray lint. I dealt with that by simply driving my truck and opening the window while holding the duster outside. I never did see any lint but it works very well to get rid of the small dust on the dash and vents of my truck. When I’m done with it I take it back in the small bag that came with it and slide it right behind the seat within arms reach. Good value, good duster and should make my black interior livable for years to come.
R***j –
I’ve used the classic red California duster for the past 20 years, and needed a replacement duster for cleaning the interiors of our car. Purchased this microfiber duster on a whim and low cost, and I’m pleased with the performance so far. The ‘fingers’ do a good job of picking up dust and minimizing spreading dust around. One swipe pretty much picks up everything. I just bought a new car, so this is a solid tool to keep my interior looking brand new. Can’t speak for durability, but if this lasts any appreciable length of time, it will be well worth the few bucks spent on it. Recommended!
W***t –
New car. Black interior. I was not used to all the visible dust… The best thing about the duster is that the microfiber fingers are on all sides. Perfect for getting into the space between the dash and the windshield. Also gets into the door side pockets with just a flick of the wrist. And easily cleans my greatest pet peeve: the crinkly leather around the stick shift. Because it has a drawstring cover, I hung it from a hook we attached to the passenger headrest. So within easy reach for a quick touch-up. It is made from the same material as my household dusting mitten, so it attracts without just spreading the dust around. The handle has finger grooves; comfortable and sturdy. I have not washed it yet, but did remove it from the handle, just to see how tricky it would be to put it back on. Tight fit, but doable. Excellent value, because of its 360 degree fingers!