All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
U***a –
Men or woman. Great!
H***m –
This is my 2nd one. I used it for my kids when I cut their hair. It is very handy and useful and price is good.
S***v –
Very strong & sturdy. I originally bought it for my husband. Long lasting, I went back an ordered 2 more just in case or to give as stocking stuffers
E***n –
The best trimmer I could find after trying various
H***m –
Great tool for a bad nose hair day. In fact, the best tool I’ve discovered for trimming hair in the nostrils.
D***r –
This is my 2nd one. I used it for my kids when I cut their hair. It is very handy and useful and price is good.
F***s –
This is one of the best micro trimmers I have found
N***i –
Ease of use. Does not pinch or pull your hair doing shaving. Great for traveling. Great price.
O***v –
My husband loves this
B***e –
Owned 4 and will buy it again. Name it and it trims it….works
Customer –
This is so nice. Many years ago I bought one. I finally replaced it. I was worried my old one would stop working. The new one is just as nice. Good buy.
Customer –
Haven’t used yet
G***k –
Better quality than the older version. The new power on push button works much better than the older “twist to power on”.
N***k –
Bought three for the adult men in my life. They are a big hit!
R***r –
Does the job, is light and easy to handle. Durable.
O***d –
Ease of use. Does not pinch or pull your hair doing shaving. Great for traveling. Great price.
N***k –
Excellent Trimmer.. Very fast shipping. thx
J***j –
Somebody bought me one of these about 10 years ago and the only reason I had to replace it was because I dropped it and it broke. Yes, the product was that reliable for that long. With this trimmer you know what you’re getting so don’t be distracted by spending more money on tricky looking things you don’t really need.
U***t –
Good
A***s –
I love the order thank you!
Customer –
Perfect !
O***v –
The packaging is not the best, but nothing broke, it seems to work pretty well
L***s –
So glad I purchased this item for my husband. It works really well and he is very happy with it. This is one of those products that you will go back and order more of once you see how well it works.
H***a –
Everything came, everything works. Thank you very much!
H***m –
A+++
W***o –
Item as described! My husband loves it! Fast shipping! A++++
J***j –
It came quickly. Everything is ok and works fine.
D***r –
Thanks
Z***a –
Very good, arrived in time
R***r –
Recommend
A***v –
All good.
N***S –
This product is one of a kind, great packaging, It works really well unlike the cheaps other trimmers you find across the internet. I recommend ! 🙂
I***k –
Much easier to use than clippers or scissors. These are the same ones his barber uses and for the price, if they don’t last long, it’s easy and cheap to replace.
U****k –
Pretty cheap price for the product you get. Looks great quality and does the job very well. 5 stars
Customer –
It came quickly. Everything is whole and works fine.
A***e –
The package came in excellent package! The box is not crumpled, the complete set is complete! Thank you very much to the store! In the work did not check yet! If I have time, then I will add a tip!
U***u –
This was for my Son-In-Law’s birthday and he loves it. Everything works fine. Thank you!
L***f –
It was very fast delivery excellent purchase
A***s –
I am a woman and use this all the time! Use it on my nose, eyebrows and face, sometimes my arms and legs if in a hurry. Not a fan of Brett Favre and I live in WI and huge Packer fan, lol but have gone through 3 of these, it’s awesome. My husband uses his own as well – they’re so cheap but work so well, worth every penny!! Go for it!!!
H***t –
I have used the older version for 5 years. The older version was good, the newer version is better. Get one if you need to trim hair, ears, neck, works as advertized.
S***a –
So glad I purchased this item for my husband. It works really well and he is very happy with it. This is one of those products that you will go back and order more of once you see how well it works.
T***a –
Excellent product better than the one I have had for five years and finally got dull. Bought two just in case could not find again because I love this thing best ever. The light makes it worth twice as much.
D***n –
Super easy to use, just push the button. I use it probably once a week or less and have had it for almost 2 years and have never had to replace the battery.
E***k –
Love this thing for unwanted facial hair! Easily keep that moustache and chin hair at bay.
T***k –
My husband was “thrilled” (yeah, right) when I presented this to him. However, after using it, he has admitted that having a nice neat nose and couple of hairless ear holes is worth the couple of minutes of personal maintence he has to endure.
J***o –
I bought it for trimming ear hairs. (Yeah, getting old is weird.) Anyway, this is a good design that safely cuts hairs very low. You could probably use it in intimate areas as well. It’s also good for the back of the neck, between haircuts — and if you’re gentle, it will not irritate the skin like a beard trimmer. (I use the standard attachment for that area, not the wider attachment with the sideways trimming blades.) For nose hair, I prefer the kind of trimmer that has a round tip, but this trimmer is gentle enough for that as well. I like the fact that you can rinse this trimmer. It has pass-through channels on the back for water to carry out hairs and whatever. Be sure to rinse it after every use.
O***d –
I’ve been through a few of these, the cheaper ones admittedly. They have all broke within a few weeks or a month. I’ve been using this one for awhile now and it’s still going strong. It seems as it’s realy built to last awhile. I like the fact you can use different attachments on it easily and he fact it has two guards for the trimmers. I have crazy eyebrows so I was happy with that! My only little complaint is it seems like you have to force the guard onto the unit as it doesn’t go on easily. But thats a minor inconvenience overall I’m extremely happy with it. It cuts very well better then other units I’ve tried and I like how much bigger it is, it makes it easier to hold.
D***d –
The men in my family may not have much hair on our chests, but we make up for it with hair in our noses and ears. Not a pretty sight, but I know a lot about clippers. This is the first clipper that actually works. I’ve primarily used the rotating cylinder kind, and they remove some hair at the front, but it grows back quickly. The narrow nose on this one gets all the way in, and can get closer to the skin because the cutting blade is on the side. Similarly, it’s more effective in the ears, and can eliminate short hairs. All this means that you don’t have to clip your nose as frequently. I gave these to my brothers, a brother-in-law, and an old boss. After the laughter, they all reported that this clipper works well. I feel like a shill for the product, but I paid full price for five of these and they work well. My brother’s new wife is especially grateful!