All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
J***n –
Definetely worth its price, it’s so freaking durable, 4 months past and no scratch!
H***r –
It is perfect for me, because my girl Ruby loves eating peanut butter, but this toy adds more fun!
L***b –
Perfect chew toy!
M***d –
No destruction or pieces coming off of it, really durable!
M***v –
Just awesome!
B***d –
When I feed my girl I usually give her like a meal and if she eats all I would treat her with some peanut butter, this helps a lot, she really waits for it every meal and eats all the food to win “a prize”! It is the toy effect, absolutely.
L***u –
This chew toy is durable. I’ll give it that. But it’s more like a super hard plastic than a dog chew toy. It has no give to it. My dog, who chews on EVERYTHING, completely rejects this toy, even when I spread peanut butter on it.
This is so hard that the dog has a difficult time even holding it in his mouth.
R***y –
I think it is really nice toy, no damage over time, my dog likes this one and is not bored with it
T***i –
Nice toy
C***t –
A very good toy, well-made, solid material and looks just like a corncob
Z***g –
It’s ok for smaller dog
M***t –
My dog loves it!
W***t –
I would buy another one toy like this, but I don’t know if it will ever be destroyed cuz it’s been like 8 months and it is like brand new!
U***o –
Good toy for my pup!
V***y –
My dog loves cheese, I mean soft cheese, and this is super useful for me and entertaining for her!
N***l –
I highly recommend this toy and other toys of this company! They never let me or my baby Angel down
S***e –
Cute toy, indestructible for sure! Great for treats!
F***m –
The sockets are not too big, it is nice for distracting you pet for some time, use it almost every day
T***g –
My 8 month-old puppy is head over heels!!! It’s pretty durable. Def recommend!
O***r –
Great toy, my boys fell in love immediately
D***v –
It is great for all dogs! We have three of different breeds, and they all love this corn
R***e –
My Jack Russell loves this!
H***k –
Our dog loves chewing this toy and eating out of “corn sockets”, a perfect toy for our super chewer
N***c –
This toy is very hard rigid plastic but, surprisingly, my dog really loves it. Even without the peanut butter. She chews and chews on this thing and is slowly destroying it, but it is lasting a very long time.
F***o –
I like that fact that it isn’t rubber, like with most chew toys
T***p –
It’s nice for smaller dogs with smaller tongues
M***v –
It’s a fun toy. I will say, it is a very durable toy. I have a VERY VERY aggressive chewer and feel this toy is almost indestructible!
J***f –
I haven’t had a chance to try this toy with peanut butter, but my 3 month old golden retriever mix loves it just the way it is!
P***y –
This toy when air with some treats poked into it, will keep your dog occupied for a while. The toy is pretty tough but is already showing some wear after a couple of days. But you should have known how these dogs destroy everything, they’re monsters ahaha. It’s also a very good toy for the outdoor activities and it can get wet without any damage, so if you play outside with the sprinkler or just want to put the toy on the dishwasher (plastics cycle) it will be okay.
C***i –
My pitbull terrier mix LOVES this toy. We freeze homemade apple sauce with blueberries and honey drizzled on top and give it to her after her walks as a reward for walking well. Once she’s finished, we give it a quick wash and freeze it again for the next day. My favorite thing about it is that it’s hard for her to pick up and chew on so it’s stayed in VERY good shape since we got it about a month ago. We didn’t intend for it to be a toy that is played with regularity (just for enrichment purposes) so we absolutely love the design and the fact that it’s difficult for her to chew on. I don’t foresee myself needing another one in the near future but will DEFINITELY purchase a new one when this one has lived its long life!
L***v –
My two Border Collies like this more than most hard chew toys, but not quite as much as flavored nylabones. The textured surface is good for smearing a small amount of peanut butter on, though the dogs lick this off quickly. When chewed, it got rough, prickly edges, similar to other hard plastic chew toys, but my dogs were not even close to being able to actually chew a piece off, that’s why it is 5.
A***p –
I got this for my puppies for Christmas. We have two mega chewing raptors (German Shepherds) and a tough chewing Chessie/Lab cross. I thought we would have to put a little peanut butter on the pitted side like show in the product pictures, but our dogs just grab this corn cob and start gnawing on it. It’s really funny to watch them. It’s really nice to find American Made dog toys especially those that can stand up to the three sets of chompers in our house. It’s showing a little wear after 2 weeks but it’s holding up well. We would definitely buy this brand and this toy again.