All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
The color and shine was immaculate!!! I love it!
I placed this inside my car and it works perfectly.
Love this.. stylish and holds all my face masks
Arrived early. I’m pleased. It doesn’t hold a lot of tissues, though.
Love that this tissue box is girly without over bling. I will use as a face mask holder 🤗
I didn’t know I needed it until I got it. I love this tissue holder. I can even fit extra masks in the back. I highly recommend.
Everyone is super impressed with it. Many of my friends want one. Holds my masks and they are easy to pull out.
Easy to install. Came within 2 days. But it is not that sparkly lol I mean with light shining on it yes but not much. I still love it though
The tissue box cover is just as pictured. The pink bling is super cute. It really adds character to my car’s interior. I definitely would recommend this cute little purchase.
I love that it is so convenient to grab a mask and go .. plenty of times I have forgotten my mask but now I have them on hand always at a fingertip away. 😁
I put my masks in this so I could have easy access in my car. I love how it looks and it is great for always having a mask on the go. After COVID I will definitely keep using it as a tissue holder because it is so pretty.
Nice but the refillable tissues are hard to get out. The tissue tears before it comes out. Very pretty product though.
This product is so beautiful! The material does not look cheap or wear down and the rest of the holder is very sturdy! I like that this product will have longevity due to doubling as a mask holder and tissue dispenser.
Exactly what I had been looking for to add to my car, as I have other bling pieces from the engine starter button to the blinged out cup holders and steering wheel cover. It really adds that special touch to having a beautiful vehicle to appreciate not only for the vehicle but for yourself. Very satisfied with these additions. Matches my car’s color right down to the shade.