All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A***a –
✈️ The order came-packed in a regular puff package. No smell, looks good. Recommend)
I***v –
everything is fine. thank you. the quality is good. comfortable piece
G***v –
I’ve had this 6 months now and used it at least 60 – 70 times on my cars. Just paint and glass. Gentlest thing I’ve tried so far. I really like it but it’s starting to fall part now, leaving small chunks of lambs wool with every wash.
M***d –
Great mitt. Definitely better then using a microfiber mitt. Only draw back is after a bunch of uses it starts to fall apart. Just dont let it sit in a bucket of water for a while. Thats when it starts to fall apart.
Y***n –
It’s the same as pictures. Quality is good. Delivery is fast. I recommend this store and his store. Thank you.
K***n –
great product
G***m –
Great product and beautiful
K***v –
Makes amazing suds
B***i –
Excellent wash pad for the car 👍👍
B***q –
I’ve only used this once – washed two cars with it. It seems to work well, but I wish it slid off my hand more easily when I drop it back into the bucket to rinse down a section of the car after washing it.
M***p –
Holds tons of water and suds. Did not scratch my Porsche. Best wash pad I’ve every had.
M***q –
I’ve had a few of these and have never had any issues, doesn’t scratch the paint when properly used!
V***l –
Bought two of these for my car. The durability is 7/10 mine seems to be unstitching at the wrist area, but so far its intact. The glove holds a ton of water it feels like it’s 5-7 lbs when you’re using it and you really feel the weight, but that’s what you want. Easy to clean I’ve washed mine 3x and besides the stitching loosening it’s like new.
J***p –
Loves these. Holds lots of soap and are very soft.
K***a –
This product works very well and holds the soap and really does a good job on my new car thank you
V***i –
This wash pad is very soft and the fibers keep dirt away from your paint.
B***w –
Love it! Holds a ton of suds and is very soft. Waaaay better than the microfiber mitts I have been using. It really holds the suds! If it proves to be good quality, this will be my go to from now on.
L***v –
Very good product.
L***v –
love this bit for washing my vehicles !
C***q –
Very soft and absorbent.
M***p –
Love this wash pad holds tons of soap wont scratch car.
N***l –
Great product for hand washing your car
M***s –
Great wash pad. Everything they make is great.
M***d –
Ultra Soft cleans great no swirl marks.
L***c –
This is the best pad on the market
K***n –
Works pretty good so far
N***q –
This is by far may favorite wash pad. I like it so much I bought another one!
C***v –
The only thing is that after rinsing, this mitt needs to be inverted to completely dry out the backing before storing.
Otherwise this is the mitt to own.
C***s –
Good quality and very good to apply the car shampoo
M***d –
I use this mitt/pad to wash my vehicle and it works really well, it beats using a towel like material in spreading suds and lifting grime. It holds suds very well. I had been using a favorite towel folded to suds my car but this mitt/pad beats that by a mile. Once you use it you will be happy with the results. I recommend it highly.
X***a –
Absorbs and holds alot of soap and water which is nice.
Large size allows me to wash my truck and SUV faster
H***b –
Been using this once a week for 5 months now and it has held up beautifully. Be careful not to drop it on the ground or store it where it can get dirty and you will enjoy a scratch free, soap sucking monster of a sponge for the foreseeable future. I just ensure I thoroughly rinse it and dry it after each use and it shows no signs of fading. Highly recommend for the auto detail perfectionis
V***a –
I use these microfiber mitts to polish my bowling ball using a high speed spinner base with my drill. This polishing mitts works very well and it’s much easier when my hands are inserted in them compared to a microfiber polishing rag. I wear a glove on my polishing hand before inserting into this mitt. The quality is great and I can’t ask for anything better.
F***r –
I used to use a broom to clean my car.
Then I used a brush.
Now I use these.
They cut my car clean time by half and I don’t miss anything.
Buy it
Z***a –
I use these for so many things! Cleaning the car, picture frames, dusting. I’m always grabbing them. they wash great! I recommend them.They fit my small hands but they also fit really large hands. I like the cuff on these. Even the cats like them but I don’t typically use these on the cats.I was just surprised they seemed to like them. I can’t think of any downsides – good purchase and appear they will last a long time. I throw them in the washer and hang to dry in the shower.