All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at firstname.lastname@example.org and include the evidence if required.
This bandana is just so multifunctional! It is big enough to be used as a scarf, as a headwrap or just about anything really! It’s breathable so your set bandana dries really quick. The color is just what I’ve been looking for, not too dark, perfect for my light-wash jeans. The edges on this one are frayed and I just like how it moves around. A great idea for a beach party or just for everyday wear. Great purchase!
Lovely wrinkle-free scarf! Nice quality. I especially liked the size- a little bigger than most so I can do more with it.
Great scarf, I use it mostly as a waist accent and the little bits on the edges actually help with that a lot. An ordinary scarf without a hemming like that wouldn’t be as good as this one. I washed only one time so far, it is exactly the same color and the white dots stayed white (I half-expected them to turn bluish). The fraying was intact after washing, so it seems like this scarf is really well-made. It’s made with cotton too, so it’s really breathable and easy to dry. Thanks!
I expected it to be a different shade of blue and it was light blue, which is not the one I was looking for. I guess I’ll still find something to wear it with. The bandana itself is ok, minus 1 star for the color!
Purchased one for my trip to Eastern European resort and wasn’t disappointed. Great for wearing in warm weather, doesn’t make you too hot and can be used in so many ways it made my head spin. I used it as a headcovering, a waist accent and a scarf and it was great for all of that! After my trip it got a little dirty (I took it to a beach), so I washed it for the first time and it came out just like new. Will order again when there are more colors available!
Absolutely obsessed. Good quality and shipped quickly. Easy to tie and untie and the fraying doesn’t get in the way. Just Amazing! Most likely going to buy more colors!
So many options! You can wear it in so many ways… a scarf, a bandana, a headwrap, on your waist, on your back, on your crossbody. This is a 100-in-1 item that added a lot of variability to my wardrobe. Quality is really good, made of cotton, so it doesn’t stretch, doesn’t tear and keeps its color after multiple washes. I’m also happy that it’s super easy to iron after washing up… I’ve made holes in my old satin scarf this way, but with a cotton bandana it’s no big deal, it’s resistant to heat. 5/5 star, would give more if I could.
Overall I’m really happy with the product. The shipping took a lot of time, but that’s because I gave them the wrong address lol. The bandana is light blue with a white polka dot pattern, which goes well with my casual outfits. There’s no issues with the scarf so far, will update if there are any.