All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A***i –
It’s a yes from me. I like it. Nice big screen and it’s clear. If it just had adjustable feet, it would be perfect.
M***a –
Little fuzzy around the edges
R***h –
It works as advertised. I bought it for my mother in law, and she is super happy with it.
It does seem little flimsy, but it held up after a couple of month.
A***a –
Just what I asked for.
L***a –
This is not a zooming lens! It is a Fresnel lens!
A***r –
cool foldable mobile phone amplifier
R***t –
Overall, I’m quite pleased with this product. A simple and stylish way to make my cell phone image bigger. The image is a bit blurred, but that is to be expected based on the nature of the screen. Better quality than I was anticipating, however! My only complaint is that it feels like the screen itself should be facing the other way (with the smooth side facing out rather than textured side), feels like the image would have been very so slightly smoother that way. Currently it is being utilized by my 7 year old as a stand for his tablet (which has the same size screen as this one), but he’s loving it for that, too!
K***n –
Perfect! phone screen amplifier was delivered very fast. The quality is good. Thank you! I’m very satisfied!
E***h –
you won’t be disappointed. it’s really a good one
O***a –
Very satisfied the quality and design. It takes only 2 weeks to arrive. Thank you!!
O***r –
super phone screen amplifier! not that expensive but the quality really good!
R***l –
The option of free shipping is everything. Amazing customer service. mobile phone amplifier exactly as described.
B***n –
got it to use with my iPhone for game playing (especially hidden object adventure games) where the objects are usually quite small. it does a great job of magnifying, but the angle of the magnifier is a little off, so have to have the whole board propped at an odd angle to use properly. still like it in spite of this inconvenience.
R***l –
Everything super! Thank you! I‘ll order more in future!!!
O***a –
mobile phone amplifier fully matches description.
T***r –
I do not use this product that much, and the reason why is the lens (which is plastic) is very blurry and not flat. Because it is not flat, there are circular lines on the screen, starting in the middle and spiraling out. This is a hindrance because the middle is usually where I look through to watch. There is also a reflection on the screen that shows up no matter what angle I place it, which is very annoying. Also, the product as a whole is pretty flimsy and fragile. This product is decent, but not as good as I wanted it to be. Call it mediocre.
M***e –
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn’t.
A***a –
Perfect phone screen amplifier, well match my expectations. Thank You.
D***l –
foldable mobile phone amplifier even better than i expected!
A***n –
II bought this product for my elderly mother. She loves for us to show her the pictures on our phones, but she can’t always see them clearly. I thought this would be a good solution to enlarge the photo so she could view them more easily. The enlargement wasn’t super clear, so it was hard for her to see, plus you have to position the phone just right for it to work. My son ended up taking it to use with his 3 year old daughter when they go out so she can watch videos while at restaurants, etc. Hopefully they will be able to use it.
M***e –
Everything is fine. Packed well. Thanks
P***l –
Product is beautiful and useful
M***a –
On the advertisement the enlarged picture fits the whole screen. In reality, I would say it fits about 2/3 of the screen. The picture is somewhat blurred and the colors are a little distorted. I still use it because it DOES enlarge the picture, but it doesn’t come up to the hype or the picture in the advertisement.
G***t –
Cool thing, convenient to watch movies at night, increases the phone screen to the size of the tablet.
H***n –
This magnifier screen is super good for the people like me to watch shows (cooking shows) or videos while doing cooking or cleaning the dishes. I have an iPad but it is always busy with my kids. The design is super cool,the view is clear and allows me to watch anything from distance.
A***a –
The goods received, thank you, the child is happy, I recommend
M***e –
Phone screen magnifier is convenient and simple to use. You can use it on your phone. The screen is enlarged and you can see it clearly. You can use it anywhere. It does n’t take up space when you put it away. Your eyes are not so tired. The effect is very good.
J***h –
This is VERY handy for when my kid wants to watch something and my phone screen is small or they keep touching it and changing the video. This makes the screen bigger and I don’t feel so bad that they are watching on my small phone.
E***y –
I like watching shows on my phone, especially when I’m at work. This screen magnifier makes the image in my phone screen bigger. It’s easy to set up and put away. It’s lighter than carrying my table. The screen is bigger than my tablet screen.
R***h –
I was really surprised. It works great and you do not have to be in a darkened or dark room. It works fine in regular daylight. It is a little awkward sometimes moving it around to get the right angle, but after it is positioned it is great. Good for like two people, or just me, watching a video while waiting for someone in a car. Gives a bigger view. You can even use it as a magnified for small work like knitting or soldering. (My wife knits, I solder, if you were wondering.) Anyway, I am happy.
S***e –
This is a neat gadget to have if you use your phone a lot to watch movies and TV. It’s clear when it magnifies. I have an iPhone 11 Pro Max with a case. I keep the case on (to answer one person’s question). It’s foldable, so it stores easily. I honestly just put it on my chest and watch it while I’m in bed. When I’m done, I fold it up and put it in my night stand. For the price, and to help save your eyes, I recommend this.
V***a –
This screen was a great gift for my fiancé for his birthday! He works nights, and on his breaks generally watches shows on his phone, but with such a small screen it can be a hassle. So I bought this in hopes of making his breaks a bit more enjoyable. The screen allows for a larger magnified screen to watch things on. It isn’t very expensive and works great! I thought the quality was really nice and he absolutely loves it!
C***n –
We love this product because its portable, light weight, and doesnt need to be plugged in. Its super convenient for watching in the car. Our daughter loves watching nursery rhymes so this comes really handy during long car rides for us. The product is as described and functions the way it says.
L***a –
The goods came on time. The description corresponds. The packaging is slightly crumpled, but the goods are without damage. The installed screen angle is optimal. The screen suits me. Seller respect.
R***t –
REALLY GOOD 👍👍 I be impressing people when I pull it out. They have never seen anything like that before.
The first I got was a small one
I liked it so well I ordered a larger one and glad I did.
D***a –
This is an incredibly awesome product. I and my wife loves this product so much. We always watch Netflix or Youtube video when we are having lunch and dinner. Since we don’t have a large tv in my house we always watching those with a small phone. After buying this product, we are so satisfied watching video with this product. It would be the best choice if you want to watch your phone screen bigger. Thanks for selling a great product!.