All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
S***y –
I received my bag once it was back in stock. It was really cute and I liked the detailing on the sides. I bought this purse to have something for my birthday outfit. My outfit was over the top so I wanted a purse that would be cute but not take away from the outfit. It was the perfect fit. I had my purse, lipgloss, and passport on here. There was still plenty of room but this is not the kind of purse you want to over fill anyways.
G***a –
I love this bag so much that I keep wearing it anytime I go out. The bag matches very well with my vintage outfits. I wish I bought this sooner.
K***a –
Omg! I’m so happy I got this bag. Thanks to my man for doing so, I received it yesterday and couldn’t wait. Heading on vacation this weekend, and plan on wearing it in some nightclub. No funky smell, nice size, and well made.
L***e –
I recently purchased this item, thinking I’d found a bargain for a very trendy handbag. It is okay for the price, but I wish there was at least one pocket inside, since it is a bag, right? It is supposed to help me organize my things even when I’m partying or on a date!
A***a –
A fantastic bag for a date night! It has two straps, the short one for carrying it in your hands (or hanging it on the back of the chair) and the long strap for carrying it on your shoulder. I don’t really take much with me on a date night, so this clutch has enough space for me. The best thing about it the cool pattern on the side of the bag, which just takes my outfit to a completely different level. Ladies, try it with a black tight-fitting dress, it does wonders!
D***n –
My wife wanted a smaller bag for carrying her things. She loved this bag upon opening it! It fits an iPhone 7, a small to medium sized wallet, sunglasses, makeup, and keys in it. It has enough room for the essentials. She is really happy and I’m happy too. That’s how you score brownie points, guys, get your girl something now!
R***e –
To be honest I didn’t expect a lot from this clutch, I only bought it as a last-moment replacement to a bag chewed by my dog. Overall, it actually is decent quality, the pattern looks fine and doesn’t scratch or get any marks on it (I half-expected it to be fractured or smth), the clasp works properly and the bag is spacious for my phone, wallet and a mini make-up bag. Pleasantly surprised by the quality!
E***a –
If I had a dollar for every compliment I received today I would be able to purchase two more bags. The bag is gorgeous! Small but not tiny where you can’t carry stuff around. I can fit my phone inside without squeezing it in. I don’t usually carry this around every day, but rather take it on special nights out with my man and he just loves this bag… Really satisfied with this purchase.
T***a –
I got this for a party and it didn’t disappoint. Very well made, vegan leather feels great to the touch and doesn’t hurt animals. I love this small clutch. It looks just like the pictures and went well with the outfits I put together with it.
V***e –
An amazing bag for a date or a party, particularly if you happen to have any animal-print dresses or shoes. Works like magic with mine, fits just enough things, my phone, keys and wallet (I don’t need much). The snap lock holds my back closed, the last thing I need is my bag opening on a date! Really cool bag for cute girls!