on the go
All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at email@example.com and include the evidence if required.
What you see is what you get. ABSOLUTELY BEAUTIFUL!!!!!😍
I love the look, it is beautiful! It works perfectly! Would recommend it for sure!
Bigger than I thought. Vey nice storage for your purse and more. Very sparkly.
Tasteful bling 😍 Easy to install. Fits to perfection and holds more than I expected.
Great product, wish it was a little wider
Easy install and will save you from reaching to the back seat and catching a cramp😉
Easy to install and holds a lot of stuff, I really like this! Adds to my sparkle collection
Very easy to install in under five minutes. Looks great and keeps your handbag and sundry items stowed and safe. Love, love, love.
Very nice. I wish the front was a bit taller so things could sit in the pocket deeper but it’s really cute and does the job.
Wonderful and my purse is safe and reachable at all times. Small purse or large purse, it fits and leaves a little space for my water bottle
This is just what I was looking for. The quality is excellent, nice and sturdy. It gives me a place to keep my bag and prevents it from falling into the back seat. I have a compact SUV and it fits nicely between the seats
I love this for my purse! I thought it would be a little bigger but my purse fits fine. I wish it fit two for my passengers but the rhinestones are really cute and it gets my purse out of the way! 🙂
Well it is a lot bigger than I expected and doesn’t quite fit in between the seats on my middle console in my car. I have a 2015 Nissan rogue select. However I still love the way it looks even though it’s smooshed a bit and I use it as my trash dispenser since it’s reachable by both the front and back seats.