All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
K***y –
Over all, I am pleased with this item. The bottles are of good quality and they are simple to use. I did double check the accuracy of the measurements against a traditional measuring spoon and found the measurements to be inaccurate though, so double check before relying on the marked measurements. I found them to be approximately 1 tsp to large (the tablespoon measure on these bottles actually equals about 4 teaspoons or 1.33 tablespoons. 5 stars if the measurements were accurate, but I would absolutely recommend this product without hesitation.
S***a –
got it for my cousin. no drawbacks noted, 4 stars
A****a –
These are fantastic and do exactly what they say. We use one for olive oil and one for avacado oil. Being able to quickly measure out the amount to be used is very helpful. Also, the fact that they do not drip or leak oil like so many oil containers have done on us in the past. They also look nice enough to leave out next to the stove. Would recommend to anyone who cooks often and uses oil.
J***y –
I have tossed out no less than half a dozen oil dispensers because they leaked or the nozzle didn’t fit the bottle tight enough. At last…after years of hunting, I have found the absolute best oil dispenser on this planet. Do you wonder…is she exaggerating? My answer, No. The engineering in this set of two dispensers is a scientific feet in itself…with careful prototyping to refine the design to achieve such mastery. Bravo! This set is my new favorite kitchen item….truly ‘drip free’ and will measure precise measurement from a teaspoon up to a tablespoon with a gentle squeeze. Awesome! Ten stars in my book…yes, a perfect 10!
B***b –
I like oil. I use these for Olive oil and toasted sesame oil. They took a minute to figure out how to get the damn pull into the top, but once I did I love them. Slight issue with a bit more oil coming out when I pour if i rely on their measurements. But honestly why measures oil. Oil is life.
Had slight issue with dripiage but it’s cool
E***h –
Never thought buying online can be such fun. Thanks to the seller, my expectations are more than met! Easy to use. Squeeze up what you want and drizzle. Do not overfill the bottle or it will keep pouring until the liquid level no longer covers the bottom opening of the tube. Not air tight: This shouldn’t be used for perishable oils like flax.
E***n –
Got two of them, both orked great, I use the small one for oil and the large one for cooking wine.
C***s –
Thank u! I was a little worried how the bottle will be treated during the shipment, but the item is perfect!
M***w –
Really helps in kitchen. Unfortunately, it’s not air-tights.
A***e –
Love the dispenser with the scale. Thank you very much!!
T***r –
Gotta love the seller, it’s always fun and productive to have a chat
R***l –
I love this… arrived in really good condition! No defects! Thanks!
A***n –
it’s always cool to get a new kitchen utensil without any additional expenses. thanks for the free shipping!
K***y –
I received dispenser with the scale within a couple of weeks. Like it so much.
M***w –
Very happy with quick delivery – just in time for the holidays
M***w –
This dispenser with the scale looks damn cool!! LOVE IT! thanks to store!
N***y –
Oh my!! Am in love with these dispensers!! Easy to use and dripless. Just a squeeze on top at both sides, front and back, and good to go!!
A***a –
Fast shipping. Good quality. Five stars to this store.
R***c –
this works great in controlling the amount of oil you’re pouring out. It’s easy to refill. It’s a little tricky getting the top section to fit just right to use the first time, but no problems since. I don’t know how my daughter did this, but she broke one of the tops so now we have two bottoms and one top.
M***m –
This is a really great product. I use it for avocado oil and olive oil. You just pump the amount of oil you want and pour it out. I cook with avocado oil and put olive oil on my salad or bread and the ability just to pour it out is really convenient. If you use oil for cooking or on salads this is what you want. I’m pleased that I bought this product and this is the only oil dispensing system I will ever need.
J***s –
everything’s up to standard
G***e –
Good quality ! Looks amazing!
M***e –
this works great in controlling the amount of oil you’re pouring out. It’s easy to refill. It’s a little tricky getting the top section to fit just right to use the first time, but no problems since. I don’t know how my daughter did this, but she broke one of the tops so now we have two bottoms and one top.
D***a –
Nice and easy to use. Drip free and also looks good. Good value for money.
O***r –
Very useful product easy to use. Does not spill a drop. Easy to clean and handle. Keeps my kitchen clean. I use oil for cooking everyday and this is really useful. One for vegetable oil and another for olive oil. For cleaning I just put these in dishwasher. Nice way to keep hand clean while cooking.
P***r –
Love this dispenser! This purchase was inspired by Home Chef meal kids I’ve been getting for over two years and have guessed or caused extra dishes on the olive oil volume the entire time. Everything else comes pre-measured. This is SO much quicker and easier to use! I love that it can be cleaned in dishwasher, hate washing oily bottles. This time the stars aligned and I absolutely LOVE this product!!
A***a –
I purchased this item because I wanted to finally learn how to make different dressings. My husband initially was reluctant to use it when the item was originally delivered, but after a couple of tries he realized how simple it was to utilize. We love it. You have to press both buttons on the sides to fill the reservoir and dispense the product, but it works great. It has excellent measuring capabilities for cooking and baking, and that we would definitely recommend the product.
T***a –
Very useful product easy to use. Does not spill a drop. Easy to clean and handle. Keeps my kitchen clean. I use oil for cooking everyday and this is really useful. One for vegetable oil and another for olive oil. For cleaning I just put these in dishwasher. Nice way to keep hand clean while cooking
A***n –
Love it. I purchased this set to use with a different oil that I use two to three times a day. The original bottle it came in was large and glass and hard to hang onto. It’s also not cheap so the last thing I wanted was for it to hit the tile floor. This bottle works perfectly. Easy to grip, measures the exact amount with a very simple squeeze with easy ry read measurements on the side and pours perfectly. No muss, no fuss. I’m ordering another set for my olive oil.
F***a –
The dispensers are really drip-free and look beautiful. I checked the measurements and measured my cabinet before ordering. The dispensers are only supposed to pour out the amount you squeezed into the top reservoir as long as you keep the two squeeze holes on the silicone press covered. But when you start pouring, the oil continues to come out of the bottom part into the top reservoir and you’ll end up pouring more than the amount you want.
H***a –
Love this set! This purchase was inspired by Home Chef meal kids I’ve been getting for over two years and have guessed or caused extra dishes on the olive oil volume the entire time. Everything else comes pre-measured. This is SO much quicker and easier to use! The only thing I don’t like is the number of pieces to take apart and reassemble to clean. My first purchase I never got it back together and it didn’t work. Second purchase was never received. This time the stars aligned and I absolutely LOVE this product!!