All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
I***n –
I used this for a gift basket. It was very cute and well made. It made a nice presentation.
T***a –
This is pretty light weight so not for heavy usage. I’m using for dress up in a classroom and it is holding up for that. But I don’t expect things used in a classroom to last forever. So this works for my needs.
C***a –
Initially I thought it was small but it was perfect . Used it as birthday gift. I placed two bottles if wine ,crackers, and cheese. All fit .
M***y –
This is an adorable basket.. the lining is a cute red and white gingham check that goes perfectly with ther basket.The issue is with the handle, it is not durable at all.. this is strictly for display.. do not try to use it for anything else.. the handle snapped on mine
S***y –
This was the cutest addition to our daughters Little Red Riding Hood Halloween costume. It is very well made and sturdy. Now that Halloween is over we can use it as a little picnic basket !! Absolutely adorable !
L***a –
I bought this to go with my Halloween costume this year. I’m going as Red Riding Hood and my husband is the Big Bad Wolf. I was hoping for something that wasn’t too bulky, but something I could also keep my “goodies” in (cell phone, wallet, etc..) since the costume itself has no pockets. I was a bit concerned reading the reviews that it might be a bit too big. It’s large enough to hold my entire family’s phones, but is certainly not too bulky to be carried around as a purse. You could even use it for a picnic for two!
K***a –
Just what we needed as an accessory to my 6 year old’s Little Red Ridinghood costume. Perfect size, held candy and flashlight. Now we use it for play or storage.
G***n –
This size is perfect when you want to give a gift as a gesture but don’t want to have to buy a lot of junk just to fill it up. Not too big but holds a few packages of cookies or candy (or a napkin-full of homemade), etc. I wish it came with the lining in different colors for other seasons. It also seems sturdy.
E***a –
Bought for my daughter’s little red riding hood Halloween costume. Wanted something big enough for her to trick or treat with as the one as the Halloween store was tiny and cheaply made (she would have had to carry it and also use a separate bag for candy). This basket worked perfectly! She was able to collect her candy in it, and now I’m going to repurpose it to display Christmas cards or hold mail or some such task.
P***a –
Before purchasing this basket, I wanted to know how large it was and in the reviews someone called it small but said it could hold 13 apples (which it can). My boyfriend and I went on a picnic with it and it held 2 Pringle’s cans, a small Goldfish crackers package, a Dr.Pepper, and a few other bags of candy. We did have to carry our bag of taco bell. It was not large enough for that. So it’s probably big enough for a picnic with 2 people if you package everything smaller which we were too lazy to do. We were just more concerned about how cool we felt with an actual picnic basket. It’s also the perfect size for a costume, it could definitely fit a small stuffed animal Toto or your other belongings on Halloween. It could also make a great decoration. So overall, 5/5 stars. Kind of tiny, but I knew that from the other reviews. Still very useful.