All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
S***a –
Love this product! Somebody knew just what was needed for babies! Thanks!
G***r –
Absolutely amazing product. My little is 7 months and can feed herself without a problem the food doesn’t fall off like other spoons we have tried.
N***e –
Absolutely love these- love the modern look and cute giraffe design. Baby boy loves to just chew on these as well. Easy to clean and have held up really well. They look new still after about six months.
W***y –
Perfect for transitioning toddler from eating with fingers to utensils. It’s also doesn’t make me cringe when she bites on it since it’s not metal or plastic.
B***y –
Obsessed with these. They are perfect for any age, my 6 month old lives to feed herself with them and my 4 year old even steals them from time to time for herself.
I***a –
My kiddo loves to hold these spoons but finds them difficult to eat with. The spoon itself is large and he has a large mouth. The “fork” portion can be difficult to clean. I would recommend them but wanted the buyer to be aware of these two pieces.
M***t –
Perfect for little ones to learn utensils, also for those who are teething as it is a soft yet sturdy silicone. Great quality, great price, and of course cute!
K***n –
These are the cutest little spoons/forks, and they’re great functionally as well! My daughter is teething so she will chew on them if she’s done eating. Would definitely recommend these!
O***a –
Great as a spoon, not so much as a fork. Good overall for learning though.
H***h –
Granddaughter is at the phase of both teething and trying to get at least as much food in her mouth as in her hair or on the floor. Her little hands can easily grip the handle and the circular arrangement of tines makes it less frustrating for her to start learning how to stab food.
R***l –
Love these so much! My son is only 5 months old and already loves to use these himself. The deep spoon part keeps the baby food in so it doesn’t just slide off and then he can actually make it to his mouth with food on there! Haven’t used the fork yet but I can tell stuffing some avocado or raspberries in there would be great!
D***a –
These utensils are fantastic! Giraffes are so cute! Makes feedings really easy with my baby and we are starting to teach her how to use them herself and it’s been great! The spoon is a perfect shape, it allows you to easily scoop food and the food stays on the spoon wonderfully. These are also perfect for my baby to teeth on. They are perfect size and she loves holding this to chew on!
L***m –
These are better than anything out there. Makes feeding your baby and teaching them how to eat on there own so much simpler. My daughter loves to chew on these and I can’t wait till she can use them on her own. She’s six months and already gets how to put spoon in her mouth because she’s been chewing on them. These are our new favorite utensil after just our first time using them I bought four more pairs (one to gift to my sister in law for there baby that isn’t even born yet)!
S***h –
I wanted to get some type of fork for my 12 month old, but didn’t want metal. He loves these. Easy for him to hold, but still difficult to get food on the fork side. Some foods get stuck in the fork end and it’s hard for my LO to get the food out.
N***e –
Hi! We have tried many utensils with our 1.5 yr old twin girls and they always end up on the floor or just as play items. I figured why not try these… First day we used them and the girls were hooked they worked great for eating grapes and mac n cheese. We actually bought 2 more sets as these end up in the dishwasher many times a week! They are super easy to use, super soft and the girls just love them and caught on quickly with how to use them properly. Very pleased with this product 🙂 The design is super cute too! hehe
T***y –
This product is not only cute but super handy for littles learning to feed themselves. I love that they are somewhat flexible and easy for little hands to maneuver. We have only had these for a few days but they are becoming our go to utensil for the little. Word of advice though, don’t walk away too far with it on the edge of the table, turns out the dog thinks it’s pretty great too. It’s just not built for puppy play.
V***a –
My daughter is 4mos 3 weeks and LOVES this spoon. It’s a little deeper than she’s used to so she had a bit of an issue eating with it. But she loves to play with and chew on it while I’m feeding her. This is great for me since I want her to get used to holding her own utensils and she doesn’t try to grab the one with the food on it! Can’t wait for her to be big enough to feed herself and use this utensil!
A***a –
The shape of this spoon is perfect! When our baby was just starting to eat it was not flat enough for him to get all the purée off the spoon, that’s just to say that it is a TRANSITIONAL TOOL. Now that my baby is 8 months and is working on feeding himself this is perfect. The purée doesn’t go everywhere because the shape of the spoon keeps the food in place until it reaches his mouth. The fork is brilliant! Great tool to make it easier for them to stab their food. I also use it to give him peanut butter since the fort contains it but it will slow him down so he doesn’t choke. It’s also great for teething! And it cleans so easy.