All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
F***x –
Bought two pairs just to be sure I wouldn’t miss… They are really comfortable, lightweight and the smaller ones fit me perfectly… I also heard that the brand is really eco-friendly and they use recycled materials for these socks, which is kinda important for me, I always try to support manufacturers who are for sustainable lifestyle. I washed them twice already and there are no signs of shrinking or changes in shape. Planning on getting other colors too.
N***a –
I purchased two pairs knee length and ankle length and would just recommend ankle length more – they are more comfortable and feel better on my foot overall.
L***x –
Stopped falling during yoga practice thanks to these socks. If you have trouble keeping your balance or feeling your foot position / floor try these socks, they might just be the thing you need to improve your performance.
B***a –
I had this issue before that my feet would sweat a lot in common socks, but because these are open-toed it’s no longer a problem for me. The material is soft, the grip the lower part provides is really strong, so that I even stopped using mats. Cannot wait until my old yoga studio opens so that I can show them off to my girls!!!
V***e –
These are really nice socks. Good quality, nice grip, feel good but they are a lot smaller than I was expecting.
S***a –
Tried other yoga socks before, but couldn’t get the size right. I was lucky with these ones though. They don’t slip off the foot during training and stay on for the entire session.
N***y –
I had the same socks, just in lavender color before. I’m really happy with how comfy and soft they are and that I don’t really have to go barefoot anymore in our jym, which is a bit cold for me.
E***a –
These turned out to be the perfect non-slip socks. The size was perfect whether my feet were swollen or not, because they stretch enough to work either way. They also hug my feet and do not slip down or slide around.They are SO much better than the common socks I used before for my yoga practice.
C***r –
Actually I bought these not for yoga, but for everyday use. I have to wear socks with grippers at home otherwise I risk falling on slippery surfaces. So I have purchased many socks with grippers. These are probably my favorite so far. They have open toes, which is perfect for Texan summers. Fit well, nice quality and enough grippers on the bottom to ensure I do not fall. I would recommend them to anyone who needs socks with grippers for walking at home.
A***a –
I actually bought these for pilates, but my husband asked to buy him a pair too, since his feet are on the smaller side. Perfect for summer weather. I would love these in a thicker style with closed toes for winter. We don’t wear shoes in our house and these socks are great. They wash well. I washed in cold and dried my normal cycle. Not too hot so as not to remove the grippy dots on the bottom.