All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at email@example.com and include the evidence if required.
Easy to install and takes up little space
Great product at a great price. Highly recommend!
Came quickly, easy to install, would purchase again
This thing is a bomb. It looks so classy in my 05 Toyota Corolla. Lol. Useful, too. It’s not an eyesore, at all.
Great coat hanger. Installed just before Covid and working from home. Coat from the office is still hanging and hasn’t fallen off!
This is very nice, easy to install and does not affect sight lines at all. Keeps jackets off the floor or the back seat. I may get one for the other seat too.
I like that it has a lower profile and isn’t seen when looking through the rear view mirror. I wish the hanger was wider for man size coats.
Looks elegant and fits my Nissan Rogue perfectly. When not using it I can remove the hangar from the clip and store it in the seat pocket. Classy.
I purchased this for my brother who has to wear a suit on a daily basis for work. This works very well and he loves it! Now he doesn’t have to put his jacket on the back seat where it gets wrinkled.
Bought these to use when traveling. The item is very well made and the installation is very easy. Unfortunately I forgot to measure the distance between the posts of the headrest in our car. These would have worked great, but the headrest poles are just too far apart to use. Fortunately, I have other vehicles that I can use the coat hangers in.
I recently purchased a new SUV and decided I was tired of laying my coat and scarf over my briefcase in the passenger seat because I’m too lazy to open one of the rear doors and lay my coat over the backseat. I wanted something affordable, streamlined, and not too cheap looking. This arrived quickly, was super easy to install (you snap one part into the other then attach it to the headrest – so simple and sturdy), and is a decent price point. While I considered buying something a bit more high end, I don’t think this hanger makes my luxury vehicle look cheapened. I’m happy with my purchase and am pleased with it’s design and performance for such a cheap product.