All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
S***a –
The bibs have a nice feeling to them, thick and flexible but not too rigid so wearing and cleaning is easy.
A***t –
With my son now eating everything we’re eating, dinner time got that much messier and I needed a fix! This is great! ADORABLE designs. I will be ordering more! I love it!
P***p –
If you have a messy baby this is a lifesaver. It catches the 90% of the food that babies miss in their mouth and you can dump it back on their tray. So they can continue to miss their mouth. It’s made of a rubber substance so cleaning is very easy. This is a great product for kids trying to figure out how to eat.
G***a –
These were great, especially when my child was little. She’s 1 now and can easily take it off. They are easy to clean, either with a wash or dishwasher. If your kid tolerates bibs these are nice for keeping food from getting everywhere.
J***n –
These are awesome. Soft on baby, easy to use and clean, magical to only need two bibs and not all the cloth ones that stain easily. After so many uses I would have thought the writing would come off but it’s on there good, so they don’t get yucky looking.
T***y –
Bought it for my daughter and she loves it. There is no wait time after you wash these. Just grab a towel and wipe off excess water and put it on your baby or toddler. No more waiting for these plastic bibs to dry.
W***y –
Nice colors. Lil hard to stretch the hole to fit the prong on to secure the bib but doable. I end up just using one and not both the holes. There’s not a way to really avoid this. Do not turn the flip inside out or it will disfigure. I learned that the hard way on my oxo silicone bibs which is why I bought these.
O***r –
Love this style of bib for my babies! Will review better when my youngest reaches weaning age. These are best for babies, as they catch all the food that they will indefinitely drop and clean up is a breeze.
K***a –
All I can say is why would anyone use nursing but this bib! It catches all of the food from my grandson and all I do is empty it over the garbage can and rinse it off in the sink with some dish soap- my daughter washes her in the dishwasher! I hang it on the back of my grandson’s high chair to dry ! Would highly recommend this bib for a toddler.
E***r –
I love the color of this bib and the overall durability of it. They are easy to clean and when I put it on my 6 month baby it holds all her missing food/water in the pouch instead of getting on her legs. The straps are adjustable, so I do see her using these for a long time. I would definitely invest in these if you are starting your little ones on solids and open cups.
C***a –
My 9 month old daughter is eating finger foods, but as her coordination develops… what a mess she can create. These really help reduce that mess and catch a lot of the food. She even sometimes just takes the food that fell into the pouch. They have a rubbery texture and are very easy to clean. I will say.. (not sure if this happens with every kid)… but when I first put them on her, she just wanted teeth on it, because of the rubbery texture… but after a few uses she just ignores it and it does the job.