All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
V***d –
This is a very good tool for occasional use by a homeowner . The plastic handle and electronics would make it doubtful for every day hard use at a business, however.
S***z –
FINALLY…a gauge that agrees with the Tire Pressure Monitoring System in my 2018 Cadillac ATS.
B***f –
The digital tire inflator liquid display is lighted and easy to read with very dark numbers. It is also easy to operate and the deflator bottom is comfortable to reach.
M***w –
The tire inflator works very well. The product packaging is not good. The box is so flimsy and clearly too small for the product. The face of the gauge has a dent and scratch in it.
F***k –
Inflator works great for home use. I constantly checked the pressure of this unit against my other gauges during the first few uses and it’s spot on. It’s great not to have to hold the chuck on the tire stem when you’re filling 70lbs in a tire.
K***v –
I’ve been using this to check and inflate my tires monthly for over two years. It’s convenient because you don’t have to inflate, pull out, check, repeat, trying to guess when to stop. With this you can just inflate, pause to let it read, and inflate or deflate as needed. It always reads within what my car reports on its TPMS.
N***r –
This is the best air pressure inflator gauge I have ever owned. The Chuck grips the stem of the tire perfectly and doesn’t leak, the display is bright and easy to read and turns on and off whenever you want it to it doesn’t just go off whenever it feels like it, unless of course you just leave it sitting there while you’re talking to your friends then it might go off. I use this on cars and bikes and balls and anything you can think of to blow up, large family, lots of things to blow up. I would highly recommend this to anybody that needs to blow up or inflate tires particularly because it’s so easy to use works on bicycles and cars just as well on both. Once again this is a great product, you will enjoy having it.