All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
Z***k –
Really pretty and sparkly and I use it for my disposable masks it’s perfect
U***e –
Super cute tissue holder that I actually use as a disposable mask holder.
M***z –
Adorable piece!!! Fits about 10 disposable prewrapped masks without squishing them. Very snug fit. Great purchase
R***i –
Good quality, very easy to install, very sturdy, very handy. My entire family have allergies so this helps out a lot and goes with the rest of my interior bling
N***c –
I love it, so sparkly!! No cheap diamonds baby! I use it for masks in my car, but I think it would be very convenient for tissues too
W***a –
Great construction and look. The “bling” was exactly what I was looking for and looked AWESOME with my other car bling. Would recommend and would buy another for my back seat area.
O***e –
I bought this to hold disposable masks in. It works well & looks good. Yes, it’s not perfect in looks but it’s not horrible & as it’s only for my car I don’t mind. It did have a very strong odor but I aired it out before putting it in my car & it was fine.
J***u –
Bought it as a mask dispenser. I can only have a few at a time so the straps don’t rip when I pull them out, and my visor is a little thick so it’s a bit of a tight fit, but it definitely serves the function I bought it for.
N***y –
I like the product because it helped us organize a few things in the car, like the masks. We needed it because we put masks in the car in case we needed one, especially when going to the gym. It’s very useful for us. Does a great job!♥️♥️♥️
P***t –
I bought this tissue box cover for my vehicle. I am now able to find the tissue in my vehicle when I need it, it usually gets pushed under the seat or out of reach. Now it’s there when I need it and it keeps the box from getting smashed up. I love it.
H***q –
I purchased this to access my tissues easily while I’m driving and also dress up my pretty new Toyota SE sport edition! I Iove it! It’s even prettier in person. Super sparkly. Adjustable and easy to install. Very convenient. Easy to fill and holds a good amount of tissue! Terrific price!
M***y –
Exactly what I wanted: to add some bling and keep tissues where I can easily reach, because I use them pretty often. I have this on the passenger side visor because I don’t want it in my eyes. It’s not too heavy for the visor but my car is newer, it may cause some sag in an older vehicle.
L***g –
I love this beautiful, blingy tissue holder. It is SO sparkly! Perfect addition to the other aqua crystal decorations I have in my car. I put it on the driver door pocket instead of on the visor. That way it is easy to reach but doesn’t distract me. I gave it 4 stars just because if you fill it all the way with tissues it is hard to get them out without ripping. For best results only put in a small amount, so that means frequent refilling. Still, absolutely worth it for the pretty bling it adds!
P***c –
I love it! Because of the pandemic I’m required to constantly wear a mask. I often forget to pack new ones and I never liked hanging them from the rear view mirror. I saw this idea of using this to store them in the car somewhere else and jumped to buy one. It is made out of a plastic material, but is sturdier than I anticipated. The velcro is very strong as well. It holds approximately 15 masks at a time. I’m tempted to order another! It is not only functional, it is also very cute! I am not disappointed.