All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
 How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
A******e –
It works perfectly for my son’s room!
J********n –
I’m quite satisfied with this alarm clock 🙂
V****n –
Perhaps the best value for an alarm clock you can find.
G*****t –
I bought this as a gift for my sister and she loves it. I’d say for the price, it’s a cool little multitasking clock.
T**y –
This unit is a bang for the buck, Dual alarms, FM radio gives great sound, and Bluetooth. What a deal.
E*****t –
This is a very nice alarm clock. It is easy to set and use with good FM reception, a nice display, and a decent speaker.
A*****a –
I wasn’t looking to spend too much on an alarm clock, but also wanted usable features. This clock delivers in both areas!
T***a –
Nice bright and big number display. The only thing I am not a fan of is the speaker quality; but I guess you get what you pay for.
D****d –
Very elegant little clock and full of surprises, really loaded with other features. Take your time in trying out the other features… Would recommend it.
C*******s –
Very elegant little clock and full of surprises, really loaded with other features. Take your time in trying out the other features… Would recommend it.
I**a –
I love everything about this clock. With its slim profile, it fits on my mini clamp-on side table just fine with room for my tablet, phone and other small items.
J****a –
The LED display on this clock has a very sleek and clean look or finish, and the digits appear very clear and just the perfect size for a table or night stand placement.
R*****d –
It’s a pretty good alarm clock, and does quite a bit for its price. The only thing keeping me from giving it five stars is the buttons feel a little flimsy but it’s a good clock overall.
E***l –
Compact, easy to see, sounds better than any other alarm clock I’ve had previously. Controls are ok, but could still use some minor improvement, but I’m being rather picky.
J*****a –
I found I sleep better while listening to something, and the bluetooth speaker is great for this. It’s cheap and does it’s job even though I’m struggling a bit to set up times and such.
T**i –
I am using this in my studio bathroom as a clock, but also for music. I like that the design is intuitive; yes, it comes with instructions, but I could figure things out just by looking at the buttons.
D***e –
The radio tuning is not what I had hoped it to be. You can not tune a variety of individual stations. I am still very happy with my purchase and the overall quality of this alarm clock speaker! 😀
K*****h –
This alarm clock is a great addition to my room! All the functions work properly, however, it does take a while to figure out how this device works. But if you have the time to learn I highly recommend this product.
T***r –
Overall I gave 4 stars due to one thing – the alarm that comes with the unit… I wake easiest to a buzzer sound, there isn’t one. It’s overall not bad, just not quite jolting enough. I’m sure for most it’s fine, I just sleep heavy.
C***e –
This clock just arrived today and overall I love it. It’s a nice solid black, that matches my bedroom decor and it’s really sleek looking. I’m actually glad I decided to purchase it. it. For the price it’s really a steal!
R*****o –
What’s nice about it? First, it’s size is just right for a bedside table/night stand. The unit has a very useful digital night light that illuminates the base and provides a good deal of light in a dark room. What limits this unit? First, the controls are not intuitive. Second, it only picks up FM stations. Certainly FM is likely used more by most people today anyway but there is no way to use the unit to pick up AM unless you connect via bluetooth and use a service. Worth the price and the purchase but may not fit everyone’s needs.