All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
А***у –
Great battery life. Sometimes linking to another bluetooth device takes a few tries. Sometimes the sounds skips so had to unlink and link back to my phone or laptop.
О***у –
Pros: Sound great, sturdy, great battery, fast pairing, ANC is decent for the cost, comfortable fit (short term)
Cons: very tight on head (I’m an average human), ears get very warm after about 30 min, not comfortable to wear on your neck when not in use.
Overall, I got these as a compromise so I can bring them to work and my wife can watch netflix while I’m on the computer. In these scenarios, this set serves but others may be better. I got what I paid for so I won’t complain too much.
К***у –
Good headphones although they’re a little bulky. Noise is not completely stopped. It comes in a nice case that makes it easy to carry in your carry on.
K***c –
5 ++++++ store … thank you so much … the quality is super .. .. .recommend you
H***v –
Great product, came quickly, very carefully packed. infinitely pleased! Thank you store
C***n –
High quality product, corresponds to the picture. delivery fast.
P***s –
arrived in excellent condition as per request. many thanks.
Q***s –
Very nice! Excellent and reliable store! Fast shipping!
E***a –
All just gorgeous! five stars! I advise this store !!!
G***a –
Fast shipping. Well packed, a box does not hesitated.
M***a –
Very interesting packaging. Happy with purchase. Will surely buy more again.
P***g –
Thanks for the gift, very nice! I recommend!
C***r –
This headset provides sufficient noise cancellation for its price. More specifically, when the ANC is turned on, a lot of noises from the low end gets filtered out but not so much for the top end. This means that it can filter out noises such as cars, airplanes, constructions, but not so much when there are a lot of people talking. The ANC option can either be used in Bluetooth mode or aux mode. One thing to note is that the audio is a lot clearer and louder with ANC turned on.
The sound quality is good. Good mids and highs but does lack bass. Great for listening to voices since it is super clear. Note that the sound quality when using Bluetooth is different than when using the aux input. The volume is loud enough but does not get as loud as when using via aux. However, the flexibility of being able to use either Bluetooth or aux is quite nice.
G***v –
good headphones for the price. Would reccomend for casual gamers who don’t want to spend a bunch.
Z***a –
This is an inexpensive but very impressive headphones
P***c –
I purchased these headphones as a replacement for my Logitech H 800 headset, I wear my headset all day long for phone calls and voice recognition. The noise cancellation definitely helps when making phone calls with background ambient noise. The only downside is when listening to music the sound quality is mediocre and lacks bass. If you’re looking for a decent quality headset at a great price that’s comfortable and great for making phone calls than this is a good solution. If you’re looking for something to give you high quality sound when listening to music these are probably not the headphones for you.
S***n –
Perfect bluetooth headphones! I use them when I exercise in the gym and run! Perfect fit and perfect price!
V***k –
Excellent quality and packaging . Shiny colors make it look slick . Lightweight also .
S***n –
They’re about what I expected for the price. The audio quality is a bit muddy with overemphasized lows. The build feels cheap and it looks it, too. I bought these as a gift, so I only tested them briefly and am not too sure of the reliability or battery life. The noise cancellation is decent enough. Wearing them isn’t exactly comfortable, but not the worst either. Overall they’re just on the balance of “meh” and “good enough”.
F***n –
Sound quality and the physical build is decent. Noise cancelling is not up to expectations, can still hear noise from cars and busses. One side of the back of ear cup is loose. Can hear plastics knocking sound whenever you are in a moving vehicle. Also experiencing some sound quality disturbance/loss whenever in a moving vehicle.
S***v –
It is made out of flexible material and it is good quality.
L***n –
Worth the $$
D***b –
My stepson travels a lot for business and said these were great on longer flights. the sound is good and noise canceling works.. but I have not tried on an airplane. I do not have anything to compare to by at about 25% the price of Sony or Bose… is OK. They are comfortable but seem a bit tight and also warm. So 4 stars. Not perfect but I would buy again.
F***m –
I’m 6’3, 220 lbs — I have a big head and these are awful for that. If you’re my size, stay away from these. Otherwise, they work great. They started off feeling a little bit tight, but not bad enough I was going to return them. After a month the plastic started buckling a bit. After two months, the small bit of plastic that held the ear to the headband snapped out.
N***d –
These headphones are exactly what I needed for work. I work 14 hour shifts typically so the amazing battery life is perfect for me. The noise cancellation isn’t the best but it works I guess. The sound quality is quite good, I only notice a little bit of loss from the headphones in the area of balance, it seems like the treble can overpower the bass when the ANC is off but with ANC on the bass becomes much better so if you don’t mind keeping ANC on all the time then you won’t notice any issues with sound quality. The only complaint I have with the headphones is that the build in mic used for noise cancellation doesn’t work when you use the 3.5mm cord to connect to a computer or anything like that, so you won’t get good noise cancellation when you use the cord and you also won’t be able to use the headphones to talk to people if you are doing any video calls or voice calls through your computer. Other than the very minor things about this headset like the loss of bass with ANC off and the mic not working with hardwire connection, these are great headphones and are well worth the price. I will also add that these headphones are extremely comfy to keep on for long durations of time, they fit perfectly over my ears and have a very good grip while not so strong that it would become uncomfortable.
S***m –
Nice sounds from a budget headphone. Low range frequency does not bleed much into the midrange, less muddiness right out of the box even compared to the higher end phones. I was looking for something with a decent sound that I didn’t need to download a phone app to tweak to my specifications. The default sound was just right for my tastes. The ANC or noise cancelling is just OK, nothing close to the phones in the 300-400 dollar range. But again, these are probably right on par with all the other budget headphones. The biggest negative for me was the discomfort I had on my ears. I could only wear them for 10-15 minutes before they became uncomfortable. I have large ears so this might not be a factor for you, just personally it was for me. I really liked the sound from these but wound up returning them because they just were not comfortable on my ears.
M***d –
it is a good product! Good sound quality and Bluetooth works great!
S***m –
They’re comfortable. I can wear these all day with no discomfort.
G***n –
My last set of Bluetooth noise cancelling headphones were stolen during the Easter holidays. These we were bought to replace them. My last pair seems to have increased in price recently so I decided to try this instead. I reckon that the Noise Cancelling technology on these budget headphones should be of similair quality. They fold to half its size. They sit over and cover the whole of my medium sized ears. I ran them in for 24 hour by playing some music on a loop. The sound is clear and quite bass heavy. NC makes things clearer and sharper. There is a very slight hiss. The NC is pretty good in blocking out constant sounds. They are certainly as good if not better than my last pair. I think the NC technology is tricking down from more expensive versions. Battery life seems good and I’ve charged it twice over the last week and it’s still at 40% and that’s with an hours use everyday and the period of burn in. I’ll update in a few months on the battery life. All in all another enjoyable affordable headphone!
S***b –
There are many Bluetooth devices out there and I am sure you have had at least one pair. These are very nice
D***b –
The sound is not quite as good as you might get in headphones that cost many times more. However, for the price, the sound is terrific, and better than most headphones that are more expensive. Battery life is good too. I can listen to music right through a 16-hour work day, at the highest volume.
I rated noise cancellation relative to what I’ve experienced with other headphones. I really keeps down the hum of the computers and other devices and fans in my workspace. However, as with other noise-cancellation options, don’t expect it to have a tremendous dampening effect on the sound of a child screaming near you.
They’re comfortable.
M***d –
I use these in the office. Sound quality is excellent and noise cancelling very good too.
D***v –
Headphones are great!
S***m –
Love these wireless headsets ! Works well with my iphone and android device .
A***m –
These are one of the best sets I’ve owned.
D***d –
Just got them today and am already considering buying another pair so I have an office pair and a house pair. I didn’t find any cons so I highly reccomend these headphones. I had several different headphones before ant these are my favorite. I think I will buy different colors. Now I have black and I want to buy red. The colors are si bright and deep. I love my purchase.
B***d –
• The sound is very smooth, clear
• The charging on these headphones are really quick. I did a 15-minute charge and that gave me an extra 2 hours of battery life.
• Comfort is spot on. I was never an ear cover headphone type of guy because my ears start to get hot. The comfort that it provides me makes this a minimal issue at most.
• Bluetooth is fast and I’m happy to also note that that having the Bluetooth feature on all the time doesn’t drain the battery. I know some headphones and phones have this issue. But not this one.
L***b –
This has nice sound to it. I have tested other headphones extensively–Sony XM3, Bose Q35, Soundlink, and I also own Beats solo3. This is just perfect headphone for me. The bass isn’t muddy and the sound is deep and can get pretty loud. I like that I can fold them and put in my backpack. Overall I love it.
C***s –
I use these at work, doing residential construction. I love them. They connect immediately to my phone, and find homeowners chasing me around their house because i can’t hear them. Again, they work Great.
For the money, they are more than i expected. I have used them about a month, almost everyday, and no problems.
L***v –
First off, the sound quality is very clear. I’m hearing details that I wasn’t getting in my previous headphones, especially in the mid to low frequencies. My previous headphones already have great quality audio so I was surprised by how noticeable of an upgrade these were. They managed to get a LOT of bass out of these without it effecting the mid at all. Also, if you turned up the bass with the headphones app, the song would start to distort because the entire headphone would shake. Now the bass is much more solid and controllable while still sounding big. I listen to mostly EDM so the amount of bass is perfect.