All orders are processed with within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. All orders/packages are shipped by USPS.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@luredecade.store with your name and order number, and we will look into it for you.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient for you.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
REFUNDS, RETURNS, AND EXCHANGES
Order cancellation
All orders can be cancelled until they are processed and shipped. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. That’s why we proudly offer absolute satisfaction guarantees that ensure you will receive a purchased item on time and as described.
Our primary goal is to make you happy, so everyone who shops with us receives the following guarantees:
- Refund if the item is not as described or damaged
- Refund if you do not want the product they received. You must return the item to our warehouse and the item must be unused.
Refunds are not available under the following circumstances:
- Your order did not arrive due to an incorrect address provided by you
- Your order does not arrive due to exceptional circumstances beyond our control (e.g. delayed by a natural disaster).
How do refunds, returns, and exchanges work on Lure Decade?
- In case you report a damaged or incorrect product, you are required to submit photo evidence within 14 days of receiving the item. If the claim is approved, a refund will be issued.
- If the product packaging is damaged but the product itself is intact, you must submit a claim to the shipping carrier directly.
- Missing order: In case a package is delivered (based on tracking number update) but you claim that they did not receive the item, you must submit a claim to the shipping carrier directly. As a retailer, your orders will be deemed delivered and in satisfactory condition if you do not report the issue within the time frame.
If you experienced any of the above scenarios, you must report the issue within 14 days of receipt. Otherwise, you agree that the product is deemed delivered and satisfactory.
How do I request a refund, return, or exchange?
Handling returns is an essential part of running a business. Lude Decade is here to help!
In the event of a refund, return, or exchange request from your customer, contact our Customer Support team via email at support@luredecade.store and include the evidence if required.
I***b –
Very happy with purchase of this necklace is for my teenage daughter for Valentine’s Day. And I just so happen to match it up in a separate order with a nice sunflower ring. The quality of this necklace is amazing ❤️
A***q –
The necklace is as pictured online however it slightly bigger than I had anticipated
The pendent is approximately the size of a quarter.
M***g –
absolutely beautiful with extremely fast shipping! Have reordered twice!
M***z –
Perfect +++++
J***x –
The product reached my hand in 13 days
W***b –
Gave this to my mom for Mother’s Day. She absolutely loved it as it is a reminder of her mother who loved both sunflowers and the song you are my sunshine. It is very cute but does seem a little delicate which shouldn’t be a big issue.
Y***b –
This is a nice small necklace pendant.
K**n –
Bought for my daughter and she wears it all the time.
I***v –
Okay so I got it as a gift for someone, and I have to say, I expected it to be like this cheap necklace, but it is really solid with some weight to it. Exceeded my expectations. My only critique, which is very small, I wish the flower had a magnet that kept it closed. Other than that, very good product
O***x –
I love it! It’s so adorable! I can’t wait to give it to my granddaughter for Christmas! She is my sunshine! Age 5
S***S –
cute & affordable
C***r –
everything is perfect and I love this necklace
B***j –
Nice pendant in nice box 🙂 recommend
M***y –
adorable!
L***T –
This is a nice necklace my girlfriend absolutely loved it. Only downside is it is a bit bulky and there is nothing to hold it closed so it starts to open from time to time. But I would definitely recommend it. It is a nice piece of jewelry overall.
C***a –
The earrings are pretty the same as in the photo!
L***a –
Is super beautiful and arrived fast, very worth.
C***r –
Goregeous!
L***Y –
very good thank you!!!
A***b –
Beautiful! Even nicer than the pictures!
J***r –
Larger than expected.
B***r –
This was exactly like the picture. Bigger then I expected but the picture did not have a reference for size.
C***r –
Beautiful necklace
K***y –
Really beautiful necklace!! I’m really happy with my purchase
E***A –
I just love this necklace! A unique design and extrodinary detail!
C***. –
Such a beautiful necklace.
A***o –
delivered very fast , and amazing service came in a good condition
P***r –
It arrived well condition and very fast!
I***n –
was larger than I had thought it would be. Daughter did like it though so all in all a good purchase
S***s –
I bought this for my girlfriend and she loved the sentiment. Only thing I personally dislike about it is how it tangles. Maybe they should try a small latch to hold the two halves of the sunflower together. Or maybe even have them open by a hinge. Either way, if they were connected and could open I’d give it 5 stars.
M***m –
Beautiful! I am very satisfied!
U***r –
Good product! Received it a little late but once I finally got it I was really happy with it!
E***a –
Insanely happy with the purchase! The pendant is beautiful, came quickly. I recommend!
D***r –
I got this for my daughter to just remind her how I feel about her. This is costume jewelry, and the price reflects that. My daughter’s smile reflects so much more. Worth every cent!
A***t –
It’s a tad bigger than expected. It’s well made and looks good, but I do not recomment this one for a small/little woman.
C***n –
Its pretty much as I expected it to be. For me its more about the sentiment but the quality is very nice and it arrived quickly.I gave this to my granddaughter who is 8 years old
She absolutely loves it 😍 thank you
P***s –
3 I am wearing it but a little disappointed.
A***i –
My wife loves sunflowers, so this was the perfect gift to give to her, as it goes with anything! Plus the message when you open it up, is something that she can love for a long time, knowing it came from me!
N***N –
Beautiful piece. Simple. The piece with the words comes out it’s like a token. I got it for a gift for a teacher that has done so much for my son. Wouldn’t shower with it.
I***a –
The locket is heavy and beautiful, but it would be nice if there was a small magnet to hold it closed
F***n –
I had bought this for my niece and she loved it. Now she doesn’t wear it like a necklace but attached it to her charm bracelet. But on photo below it is still a neckalace))) Because I took this photo when it just arrived. I like the necklace more than bracelet but anyway it is her choice.
C***r –
Awesome product! I bought this for my boyfriend’s birthday. We have a story that connects with this phrase. I was so happy when accidentaly noticed this necklace in this store. The delivery was fast and I received it before his bday. It arrived so quick with a perfect little box. The white box looks elegant. The necklace is very beautiful. He loved this gift
E***a –
I got this for my daughter to just remind her how I feel about her. This is costume jewelry, and the price reflects that. My daughter’s smile reflects so much more. I use to sing this song to her when she was a baby (now 26). I loved it I love this necklace. My sister saw it and asked me if I could get her one for her bday. It looks so gooooood! Worth every cent!
M***m –
When my mom passed my 11 year old and her always sang You Are My Sunshine to each other, sadly she passed ON Valentines day too, (2 years ago), this year for valentines day I got this for her as a sort of make you smile on a day we no longer look at as a special fun day in this house with her passing.
It sure did make her smile, and we sing this song around the house often, she loves it 🙂
The item itself is pretty nice in hand, the chain we may have to replace down the road but it was worth the memories it’s brought back just to see her open it and read it 🙂
O***n –
The pictures don’t do justice to how cute this necklace is! It comes with earrings and a cute paper sunflower. My daughter has always loved sunflowers and she loved this necklace. And it opens with “You are my sunshine” engraved on the inside of the charm. Loved it!!!